For a community, the difference between temporary customer inconveniences and serious health, economic, and/or environmental consequences comes down to its utilities’ levels of preparedness. Building more resilient drinking water systems that minimize risks and mitigate negative consequences is a priority, and a range of natural or man-made hazards need to be assessed as part of a utility's asset management and resilience development programs.
Lead and copper enter drinking water mainly from corrosion of lead and copper containing plumbing materials. While use of lead in plumbing materials has been banned for more than a quarter century, the release of lead into drinking water remains a serious concern.
The new version of the AWWA Free Water Audit Software (v6.0 2020) is now available. This software is the industry standard tool for conducting the annual water audit and using the results to guide a program for cost-effective water loss control and revenue recovery. It first came out nearly 15 years ago, and is now used throughout North America and in other countries around the world.
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