Training Videos
Subscribe to AWWA’s video streaming platform to access our archive of training videos, covering critical water supply operations and safety topics. Our training videos make it easy to train your team quickly and efficiently.
AWWA Training Videos & Streaming
AWWA offers more than 100 training videos designed to show water professionals and water organizations the right steps to take and the most important issues to consider. Developed with insight from experts across the water sector, these practical videos get right to the point and answer all essential questions.
Access Video Streaming
AWWA Offers Three Video Training Subscription Options
Safety First
Safety First Video Subscription – $595
- Safety Focused Training for Utility Professionals
- 30+ Videos / 10+ Hours
- Discounted Rate For Members
Strengthen the skills of your employees and encourage an atmosphere of safety in your organization. Topics include safety practices and protocol for utility hazards and the workplace, personal protective equipment, and more.
Water System Operations (WSO)
Water System Operations (WSO) Video Subscription – $595
- Access to Professional Operator Training
- 60+ Videos / 20+ Hours
- Discounted Rate For Members
Strengthen the practices and procedures of your operator employees. Topics include disinfection, coagulation, filtration, water loss control, maintaining distribution systems, and more.
Bundle
Bundle Subscription (Safety First + WSO) – $849
- Save BIG by Bundling
- Both Safety First and WSO Subscriptions
- Discounted Rate For Members
Make training a priority and save money when you purchase both the Safety First and WSO channels.
Features & Benefits of AWWA Training Videos
Train your staff more efficiently
Watch on any device
Create and share custom playlists
Reinforce learning with follow-up quizzes
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Interested in an Organization Subscription?
Email AWWA Customer Service at service@awwa.org to order an organizational subscription.
- A small utility would pay just $199 for a subscription that bundles both channels, with no cap on the number of employees who can access these videos.
- Compare this to: Individual subscriptions for both channels cost $599 total.
service@awwa.org
Training Videos FAQs
Find answers to common questions on AWWA Training Videos, from access to subscription management. If you do not find your questions answered here, please reach out to AWWA Customer Service at service@awwa.org.
I have a subscription, but videos will not play.
This is most likely a firewall issue. Please have your IT department ensure that the domain *.webcastcloud.com is whitelisted. Next, clear your browser cache, go back to video.awwa.org, and sign-in.
I have purchased a subscription. How do I log in?
Once you have purchased a subscription, visit video.awwa.org and click on the blue “Login” button in the upper right hand corner of the screen. Utilize your AWWA login credentials (the same username and password you use on the awwa.org website) to login.
How do I get my team signed up to watch AWWA Video Streaming?
If your utility purchases an organizational subscription to AWWA Video Streaming, your employees must register on awwa.org before logging in to the video platform to watch video content.
Here are instructions to provide them on how to register an account. If you have questions or encounters any issues in registration please contact AWWA Customer Service at service@awwa.org.
How to Register an AWWA Account:
- Visit awwa.org and click “Login” in the upper-right corner.
- Create an account.
- On the “Tell Us About Yourself” screen, you will fill out the form with your information. To ensure that you can watch content at video.awwa.org, you will need to make sure you register as an employee of your utility. To do this, fill out City, State, and Country fields. Start typing in the name of your employer in the “Company Name” field, then click “Find Company.” You will then be able to choose the name of your employer from a dropdown list.
- Finish registration. You can now watch videos at video.awwa.org.
What are the technical requirements to utilize the streaming service?
Streaming is compatible with most browsers, including Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge, and many devices including most tablets, mobile phones, and laptops. Internet Explorer is not supported. If you have any technical or playback issues, please contact AWWA Customer Service at service@awwa.org.
Can I download a video and save it to my device?
Training videos can only be viewed while logged-in to your subscription with an active internet connection.
How long do I have access to the streaming service?
You have access to your subscription for one year. 90 days before the end of your subscription, you will receive an email offering you the ability to renew your subscription.
How do I cancel my subscription?
Cancellations must occur within 24 hours of your subscription purchase. After that time, cancellations are no longer available. Please contact AWWA Customer Service at service@awwa.org if you have further questions on canceling your subscription.
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