AWWA

Non-Discrimination Policy

image

Nondiscrimination Policy and Grievance Procedure

The American Water Works Association (AWWA) is committed to a policy of nondiscrimination in the conduct of its business, including meeting its responsibilities under Title VI of the Civil Rights Act, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, and other federal and state laws, and to the delivery of equitable and accessible services.

It is the policy of AWWA to ensure full compliance with federal nondiscrimination laws in all programs and activities. AWWA does not discriminate on the basis of race, color, national origin, religion, ancestry, ethnic group identification, creed, sex (including actual or perceived sexual orientation or gender identity), disability, mental disability, physical disability, medical condition, genetic information, marital status, veteran’s status, or age in any programs, services, or activities.

Nondiscrimination Coordinator

For more information, to request assistance or accommodations, or to file a complaint about discrimination or retaliation, contact AWWA’s Nondiscrimination Coordinator:

John Albert
Deputy CEO
American Water Works Association
6666 W Quincy Avenue
Denver, CO 80235

jalbert@awwa.org

Filing a Complaint

Any person who believes that they have been excluded from participation in, denied the benefits of, or subjected to discrimination in an AWWA program, service, or activity in violation of any applicable nondiscrimination law may submit a complaint to the Nondiscrimination Coordinator using the contact information above.   Complaints should:

  1. be in writing by email or mail, unless another method is approved as an accommodation;
  2. be submitted within 60 days after the complainant becomes aware of the alleged discrimination, unless AWWA extends this period for good cause;
  3. describe in reasonable detail the alleged discrimination, including when and where it occurred, the person or persons affected, and the AWWA program, service, or activity involved; and
  4. include the complainant’s contact information.

AWWA will provide reasonable assistance or accommodations needed to make this grievance procedure accessible.

Review and Disposition

The Nondiscrimination Coordinator or an impartial designee will review the complaint promptly and fairly.  The review may include requesting information from the complainant, discussing the complaint with persons who may have relevant information, and reviewing relevant records.

AWWA will ordinarily notify the complainant in writing of the disposition of the complaint within 90 calendar days after receiving it.   AWWA may extend this period when reasonably necessary to complete a fair and thorough review and will notify the complainant of the extension.

No Retaliation

AWWA does not intimidate, threaten, coerce, or retaliate against any person for filing a complaint, participating in an investigation, opposing an allegedly discriminatory practice, or otherwise exercising a right protected by applicable civil rights law.   Any concern regarding retaliation should be reported to the Nondiscrimination Coordinator and will be handled promptly and fairly pursuant to this Grievance Procedure.