Webinars

All these 2024 programs included for one low price.
(2025 titles coming soon).

January 24: Preparing for the Lead and Copper Rule Improvements

February 7: AI Series — AI/ML Harnessing Technology (Part 1)

February 21: Compliance with Round 2 of AWIA: Risk & Resilience

March 13: From the Trenches: System Experiences Developing Service Line Inventories

March 27: Communicating about Lead: Real-World Utility Examples

April 03: AI Series — Safeguarding Tomorrow (Part 2)

April 10: Microplastics 2024

April 17: Optimizing Water Resources

May 01: Cybersecurity and Per-and Polyfluoroalkyl Substance Regulations

May 08: Distribution Systems Unregulated Inorganics (Part 1)

May 15: Distribution Systems Unregulated Inorganics (Part 2)

May 22: Regional Water Distribution Models

June 5: AI Series — Intelligent Water Systems (Part 3)

July 17: Water, Wildfires, and Wisdom

July 24: Digital Twins for Emergency Management

August 14: Legislative Activity in the Water Sector: Current State and Future Outlook

August 21: Water Reuse in a Water 2050 Paradigm

August 28: Water Quality Modeling: Dist. System Challenges

October 02: Closing the US Water & Sanitation Infrastructure Gap

October 23: Community Engagement & Empowerment (Water2050)

October 30: Compensation Survey Insights and Action Steps

November 6: Alphabet Soup: Communicating on LCRR, PFAS, CCR, and More!

November 12: Source Water Protection
*This webinar was rescheduled from Sept-18 to Nov-12

November 3: Annual Regulatory Update

Annual subscribers will be registered automatically for the webinars listed above.
Subscribers should not register themselves through awwa.org. If you try to register through awwa.org you will be prompted for payment.

Grants one email address live and on-demand access to all included webinars, along with their resources, on one computer for a calendar year. Secure your annual education strategy in one easy step today.

Group subscriptions cater to organizations of all sizes, allowing all your employees to attend any webinar in a calendar year. Unlike traditional training programs, this subscription ensures everyone benefits, whether your team is small or large, and when convenient to their individual schedules. Empower your entire workforce with essential tools for success today.

Subscription FAQs:

• Annual Subscription Webinars will air from January to December, covering one calendar year.
• Not all AWWA webinars are included in the subscription. There will be some special programming not included in subscription; these may include partner webinars, Legal & Finance Community webinars, events converted from in-person, and others. These events will require separate registration and payment.
• Titles and dates are subject to change.
• You will receive the recording for all webinars — watch your inbox within 48 hours after air.
• Subscription fee is non-refundable. You will receive the recording for all webinars.

Individual Subscribers

• Prior to the air date, subscribers will automatically receive an access link to view the live webinars. If an individual registration through awwa.org is attempted, you will be prompted for additional payment. Please do not attempt individual registration.

Group Subscribers

• The assigned “primary contact” for each group subscription will receive a bi-monthly “webinar update” email from AWWA with upcoming programming and ON24 access links to be shared internally.
• Individuals within the group subscription will then be able to use these access links to sign-up directly for webinars which interest them, so the program may be tailored to the educational needs of each employee.
• Our webinar team provides technical support and schedule updates throughout the year, ensuring a personalized experience for all group subscribers.

Please also visit our General Webinar FAQs below to address many common webinar inquiries.

• Webinar titles and dates are subject to change.
• All webinar registrants receive access to both the live event and on demand recording automatically.
• Please add both service@awwa.org AND do_not_reply@on24event.com to your safe-senders list to receive important webinar communications.
• On demand recording links will generally be available within 48 hours following the live program and will include copy of slide deck and resources.
• AWWA issues Certificates of Completion for webinars that are viewed in full. Criteria for credits varies from state-to-state, please contact your licensing agency to see if they will accept our Certificate of Completion. AWWA does not submit state applications for webinars. Learn more at awwa.org/credits .
• By registering for a webinar or webinar subscription, you submit your personal contact data such as name, address, and email address to the individual and/or program sponsors who may use it to communicate with you regarding this event and their services. If you do not wish to receive any emails from our webinar sponsors you may follow the sponsors opt out or unsubscribe instructions following receipt of an email from them. You will not be able to opt out prior to receiving an initial email from our webinar sponsors.
• Product & Service Disclaimer: The mention of specific products or services in any webinars does not represent AWWA endorsement, nor do the opinions expressed in such webinars, reflect the views of AWWA. AWWA does not endorse or approve products or services.
• Webinar registration fees are non-refundable. You will receive the recording for all webinars.
• For further information, please contact Education Services at educationservices@awwa.org.

Accessing your AWWA webinar:

1.  When purchasing online, watch carefully for the final confirmation screen. Keep track of your order number.

2. If you prefer to register via phone, call AWWA Customer Service at 1.800.926.7337.

3. Watch your inbox. You will receive both a receipt and an access link email. To ensure you receive all necessary webinar communications, please include the following email two addresses in your safe senders list:

• service@awwa.org (receipt & order summary)
• do_not_reply@on24event.com (webinar access link & calendar placeholder)

4. Please note, you will not receive your webinar access link until payment is complete.

5. If you encounter any problems accessing or viewing the webinar, please visit the ON24 Event Help Guide. We recommend visiting this guide before the live air date to test your system for minimum requirements needed to participate.

If you have payment and registration questions, please email service@awwa.org or call 800.926.7337 (Option 1). If outside the United States and Canada, call 1.303.794.7711.

For other webinar inquiries, please email EducationServices@awwa.org

How to access your Certificate of Completion for AWWA Webinars:
In order to receive an AWWA Certificate of Completion, attendees must view the full webinar.

If earned, you will be able to download your Certificate at the conclusion of the webinar (live or on-demand). Simply click the CERTIFICATE ICON (pictured on right) within your ON24 browser before you exit.

Additional options to access your webinar Certificate of Completion:

1. Wait two hours post airing, then click the exact same link that you used to join the webinar. The recording will be there, along with the icon to access your Certificate of Completion.
2. Wait about 24 hours and you’ll receive an automatic “Thank you for attending email” or “Sorry we missed you”  – that email will have link to access your Certificate of Completion.
3. Wait about a week and then log on to your AWWA account – following the five steps at www.awwa.org/credits you will be able to access all your Certificates and download from your AWWA account.

Certificates will also be stored in your AWWA account under “My Transcripts.”
Please allow 30-60 days for certificate processing time. If you are having problems with login, call 800.926.7337 or email service@awwa.org for assistance.

Disclaimer:
AWWA Certificates of Completion for webinars may, or may not, be valid for continuing education in your state, as every state and license is different. Please check with your agency to determine if an AWWA Certificate will be accepted for credit.

AWWA DOES NOT SUBMIT STATE APPLICATIONS FOR WEBINARS. For licensed operators: limited states accept webinars for continuing education. Because qualifications vary from state to state, attendees are expected to verify the details of their unique situation prior to registering.

It is the individual’s responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license; and 2. To confirm what is needed to submit for credit approval.

AWWA recommends that you:
Contact the agency 30 days prior to attending training
Ask your agency about its relevancy criteria
Ask your agency if the training format is approved (online vs. in-person)
Find out what credit the agency approves
Find out what you need to do in order to receive credit
Find out whether you must submit an application prior to attending or submit handouts, etc., after training

Cancellation Policy
When you purchase an AWWA webinar you are automatically entitled to a recording, therefore webinar purchases are non-refundable. If you are unable to join the webinar during the initial airing, there’s no need to worry — a link to the recording will be available when the webinar concludes.

Product & Service Disclaimer
The mention of specific products or services of sponsored webinars does not represent AWWA endorsement, nor do the opinions expressed in such webinars, reflect the views of AWWA. AWWA does not endorse or approve products or services.

Copyright Policy
AWWA respects the intellectual property rights of others and expects it users to do the same. The contents of webinar, such as text, graphics, images, and other materials created by AWWA, and webinar panelists are to be used for educational purposes only. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, or in any way exploit any such content, nor may you distribute any part of this content over any network, including a local area network, sell or offer it for sale, or use such content to construct any kind of database. Copying or storing any content except as provided above is expressly prohibited without prior written permission from AWWA or the copyright holder identified in the individual content’s copyright notice.

Virtual Event Code of Conduct:

AWWA is committed to providing a safe, productive, and welcoming environment for all meeting participants and AWWA staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, AWWA staff members, service providers and all others are expected to abide by this Virtual Program’s Code of Conduct.

This Policy applies to all AWWA meeting-related events, including those sponsored by organizations other than AWWA but held in conjunction with AWWA events, on public or private platforms.

AWWA has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, AWWA asks that you inform us by contacting educationservices@awwa.org so that we can take the appropriate action.

Unacceptable Behavior is defined as:

Harassment, intimidation, or discrimination in any form.

Verbal abuse of any attendee, speaker, volunteer, exhibitor, AWWA staff member, service provider, or other meeting guest.

Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, AWWA staff member, service provider, or other meeting guest.

Disruption of presentations during sessions, in the exhibit hall, or at other events organized by AWWA throughout the virtual meeting. All participants must comply with the instructions of the moderator and any AWWA virtual event staff.

Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. AWWA reserves the right to remove such messages and potentially ban sources of those solicitations.

Participants should not copy or take screen shots of Q&A or any chat room activity that takes place in the virtual space. AWWA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and AWWA reserves the right to prohibit attendance at any future meeting, virtually or in person.