Explore AWWA’s eLearning Catalog

Explore this certificate program series!

These eLearning courses, taken separately or together, provide an in-depth review of corrosion control theory tailored to the needs of water systems. The certificate program then navigates the steps to help utilities implement a successful corrosion control evaluation program.

5-course self-paced certificate program

NEW for 2023! By completing these five self-paced eLearning courses, water utility staff will gain a foundation of useful knowledge to assist their efforts in effectively managing Non-revenue water in their system.

1.5 hours self-paced

Introduces the overall basics of how water moves from source to tap. Ideal for beginners.

1 hour self-paced

An introduction to PFAS, its occurrence and formation, including what makes them the ‘forever chemical’, and explains EPA’s integrated approach to PFAS in water systems. New Course!

5 weeks Instructor-Led eLearning

Please scroll down to Instructor Led eLearning below for full details on our multi-week WTO program!

Approved for Operator CEUs in Texas. 

2 hours self-paced | $90 member

Covers new main installations, proper flushing techniques, disinfection procedures, and bacteriological testing.
Approved for Operator CEUs in Texas.

2 hours self-paced

A proven, self-assessment method to identify an area of improvement in your system that might be eligible for USDA funding!

3 hours self-paced

Demonstrates a seven-step planning process designed to assist water suppliers facing water shortages.

Course 1 of a three-part series

Detailed explanation of key features of corrosion control theory and the corrosion behavior of lead, copper, iron, galvanized iron, brass, and leaded solder.

Approved for Operator CEUs in Texas.

Course 2 of a 3-part series!

Course 2 explores data & analytical techniques to evaluate corrosion control practice and recognize when additional evaluation is needed.

Approved for Operator CEUs in Texas. 

Course 3 in a 3-part series!

Desktop and demonstration studies for evaluating changes in corrosion control treatment.

Approved for Operator CEUs in Texas

2 hours self-paced

This course covers adsorption fundamentals and models you can use to optimize performance of a granular activated carbon system.

2 hours self-paced

Identify the key obligations needed to ensure compliance with water regulations.

2 hours self-paced

This course provides a basic understanding of membranes and their use in the treatment of water & wastewater.

2 hours self-paced

The basics of math and chemistry are taught for a better understanding in treating water.

Approved for Operator CEUs in Texas.

2 hours self-paced

An introduction to backflow and cross connection impacts to water quality, including cross connection prevention programs.

Approved for Operator CEUs in Texas.

2 hours self-paced

NEW Course! Explains what Non-Revenue Water is, how it occurs, and what its impacts are to the water utility and its customers. The first course in an upcoming 5-part certificate program titled Controlling Non-revenue Water in Water Utilities.

All 5 courses in series approved for Operator CEUs in Texas.

1 hour self-paced

NEW Course! Learn to effectively manage production flowmeters to produce accurate production data. Course 2 in a 5-part series on Controlling Non-revenue Water in Water Utilities.

Approved for Operator CEUs in Texas.

2 hours self-paced

NEW Course! It is critical that water utilities control leakage in their water distribution systems and this course provides detailed guidance on this activity. Course 3 in a 5-part series on Controlling Non-revenue Water in Water Utilities.

2 hour self-paced

NEW! Inefficient metering and billing can result in Apparent Losses. This course covers the latest in technology and best practices. Course 4 in the series on Controlling Non-revenue Water in Water Utilities.

1 hour self-paced

NEW! Keep your Non-revenue Water management program going! Course 5 in the series on Controlling Non-revenue Water in Water Utilities.

2 hours self-paced

Learn the various types of pipe used in the sanitary sewer system and appropriate pipe applications.

Approved for Operator CEUs in Texas.

1 hour self-paced

Introduces two common types of hydrants and how each is utilized.

Approved for Operator CEUs in Texas.

4 hours self-paced

Under the Revised Total Coliform Rule (RTCR), systems are required to conduct a system assessment if monitoring results indicate vulnerability.

5 hours self-paced

This course describes various surface and groundwater sources, the limits for each and the methods to find them.

2 hours self-paced

EPANET is a software application used throughout the world to model water distribution systems. This course provides a tutorial.

Includes all six courses at a discount

This certificate program is intended to help utilities and consultants working with utilities to apply sound risk and resilience management strategies that will facilitate compliance with AWIA.

1 hour self-paced

How water and wastewater utility participants can integrate security and preparedness into the culture of their organization.

Approved for Operator CEUs in Texas.

4 hours self-paced

Learn how to improve resilience at any utility, as well as support the statutory mandate for community water systems described in America’s Water Infrastructure Act (AWIA) of 2018.

Approved for Operator CEUs in Texas.

2 hours self-paced

This course provides an overview of emergency preparedness, response planning, ANSI/AWWA G440 Emergency Preparedness Practices and M19 Emergency Planning for Water and Wastewater Utilities.

Approved for Operator CEUs in Texas.

2 hours self-paced

Water sector cybersecurity risk management training to the water sector, along with an introduction to the AWWA Water Sector Cybersecurity Risk Management Tool.

1 hour self-paced

Resource typing, or “identifying and typing resources” in the preparedness phase, is a foundation of effective resource management for requesting or providing mutual aid and assistance. This FREE course shows you how.

1 hour self-paced

Defines the AWIA requirements for community water systems and introduces applicable standards and resources available.

Approved for Operator CEUs in Texas.

Purchase separately or as a package

Leaders are called upon daily to foster collaboration. Gain tools to conduct meetings with staff, customers, and stakeholders for groups small and large, online or in person.

2 hours self-paced

Explore various participant roles in different types of meetings. Learn to assess meeting needs and participant expectations.

5 hours self-paced

In preparation for a career in utility management, this course will introduce you to utility operations as a whole, focusing on water and sewer systems.

5 hours self-paced

The course includes a look at basic supervision, roles of the supervisor, and supervisory functions.

5 hours self-paced

This course teaches key management functions and how to work with a governing board. Stakeholders, business objectives, staff needs, and many other considerations for successful management are addressed.

5 hours self-paced

What is your management style? Uncover different management styles and discover how utility supervisors can develop this skill set to improve productivity while reducing public risk.

5 hours self-paced

This course will outline what leadership is, how it is manifested, and how leaders help their organization.

4 hours self-paced

This course outlines the different types of plans that utilities may use and why having a vision for your utility is important.

4 hours self-paced

This course outlines how capital projects are constructed. It provides you with tools to select a design consultant.

5 hours self-paced

This course will outline the financing of utilities, including user fees, capital funding, impacts, borrowing options and financial statements.

Package of 10 courses – over 50 hours of utility management instruction!

This series of ten courses is designed for entry level utility managers.

Package of 4 courses – over 20 hours of utility management instruction!

This series of four courses is designed for any employer embarking on a role in utility staff supervision.

2 hours self-paced

Explore Stormwater Management goals, practice, tools and challenges specific to rural communities.

5 hours self-paced

Teaches basic utility processes (water & wastewater treatment, water distribution, sewer collections), and the assets incorporated for each.

This five-course eLearning series provides best practice tools, methods, and guidance to water utilities on non-revenue water management, including the use of the AWWA Free Water Audit Software.

This certificate program will provide a foundation for supporting water utilities in the development of an all-hazards approach to risk and resilience management.

Four eLearning courses will provide an depth corrosion control theory tailored to the needs of water systems. Course 4 will apply to the LCRR.

Effective Meetings Start Here! The self-paced Facilitation Fundamentals for Public Service Leaders eLearning Certificate Program includes four courses designed to help you build capacity in your team while making your meetings more productive and engaging.

There are 4 courses included: Introduction to the Utility eLearning Course, Basic Supervision eLearning Course, Management Responsibilities eLearning Course, and Management Styles eLearning Course.

With 8 courses and over 50 hours of educational program, this Certificate Program includes the following ten courses designed by your peers in 2016: EL149: Basic Supervision EL150: Hiring Employees & Rules EL151: Management Responsibilities EL152: Management Styles EL154: Physical Infrastructure Management EL155: Water Supplies & Demand Management EL156: Establishing Leadership in the Organization EL157: Planning the Utility EL158: Building the Utility EL159: Financing the Utility.

There are 6 courses included: Physical Infrastructure, Water Supplies & Demand, Establishing Leadership in the Organization, Planning the Utility, Building the Utility, Financing the Utility.