Water Infrastructure Conference
September 14-17, 2025
Orlando, FL
Water Infrastructure Conference
Prepare to Bring Your Water Infrastructure into the Future
Discover the latest insights on how your water system can deploy artificial intelligence, improve asset management, compile a lead service line inventory, and so much more!
Three reasons you will not want to miss WIC:
- You need the best possible infrastructure. Learn cost-effective ways to manage aging infrastructure, control water loss, and protect critical infrastructure.
- Your community depends on you. Excellent water infrastructure is essential for communities to thrive.
- Regional resilience. Learn how a Water/Wastewater Agency Response Network (WARN) can strengthen mutual aid efforts across your region.
Registration is Open!
We look forward to welcoming you to Orlando!
Dates & Location:
September 14-17, 2025
Rosen Centre Hotel
Orlando, Florida
Who Attends the Water Infrastructure Conference?
Managers: Utility processes and facilities
Directors: Utility engineering, planning, and construction
Engineers: Emergency response, SCADA, etc.
Decision-makers: Capital projects, systems (collection, distribution, and dual-distribution)
Consultants: Treatment plant operations, pipeline rehabilitation, security, etc.
Operators and maintenance personnel
Young Professionals
Computer/process control systems professionals
Project managers
Security specialists
Technical practice leaders
Professional Program
Featuring tracks of sessions on distribution system improvements, intelligent water technology, investing in the water utility, securing the water sector, and more.
Program now available!
Pre-Conference Workshops & Tours
Workshops and tours provide in-depth, hands-on comprehensive learning opportunities. Workshop and tour registrations do require a separate fee.
PCW01 – Planting the Seed Seeds of Success – Application AWWA’s M37 Manual- Best Practices for Coagulation, Clarification and Filtration
Sunday, September 14, 2025 | 9:00 a.m. – 5:00 p.m. | $285 member, $385 non-member
AWWA’s fourth edition of M37 Coagulation, Clarification, and Filtration in Water Treatment will be published in 2025. This manual provided the most recent body of knowledge for optimizing these systems. Our workshop will provide utilities, regulators and engineers tools satisfy regulatory and economic constraints in the context of changes in source water quality. Lunch is included in full-day workshops.
PCW02 – Adding Utility Benchmarking to Your Continuous Performance Improvement Toolbox
Sunday, September 14, 2025 | 8:00 a.m. – 12:00 p.m. | $160 member, $260 non-member
This workshop shows utilities how to use benchmarking data from AWWA’s Utility Benchmarking Survey (UBS) to improve performance. Using results from UBS, utilities can focus their efforts on areas with gaps and set improvement targets. This workshop will educate attendees on how to utilize the UBS data as a part of their continuous performance improvement process.
Facility Tour T1 – Southern Regional Water Supply Facility Tour
Sunday, September 14, 2025 | 9:00 a.m. – 12:00 p.m. | $75 for all
Please join us on the tour of the Southern Regional Water Supply Facility (SRWSF) which will explore the resilient and sustainable infrastructure solutions the Orange County Utilities (OCU) have implemented to reduce operational costs and its carbon footprint. The SRWSF serves approximately 80,000 people in the South Water Service Area, which includes four satellite facilities and one booster facility. Water is sourced from the lower Floridian aquifer via eight production wells.
Certificates of Completion
AWWA will provide Certificates of Completion for sessions and workshops. Track your session attendance by downloading the AWWA Events app from your app store and entering posted check-in and check-out codes at the beginning and conclusion of each session.
How to access Certificates of Completion
Important Note: All approvals are at the discretion of your licensing agency, and a Certificate of Completion does not guarantee that your agency will award you credit. It is the individual’s responsibility to contact the licensing agency to confirm that the education program is acceptable for continuing education credit. Visit awwa.org/credits to learn more.
Please allow 30-60 days for certificate processing time. For login assistance, call 800.926.7337 or email service@awwa.org. For certificate discrepancies or continuing education questions, email educationservices@awwa.org.
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Join Us in the Exhibit Hall
Visit the Exhibit Hall
Become an Exhibitor
Become a Sponsor
I am an Exhibitor
Explore Services & Technology
Be sure to complete your conference experience by visiting the Exhibit Hall. Explore services and technologies on the forefront of today’s water infrastructure solutions. Conference lunches, breaks, and networking receptions all happen in the exposition.
Quick Links
Benefits of Exhibiting
The WIC exhibit hall is your company’s opportunity to connect directly with a qualified, highly-engaged audience that is gathered to focus on the infrastructure needs of today’s water sector. Your exhibit booth can build brand awareness, foster relationships, and generate leads.
Download Prospectus
Contact Us
Companies Starting with 0-9 and A-I
Donna Walstrom — Sales Manager
303.734.3601
720.829.7851
General Questions
Supporting Water Infrastructure
A conference sponsorship can build brand awareness, foster relationships, and generate leads.
Download Prospectus
Contact Us
Companies starting with 0-9 and A-I
Donna Walstrom — Sales Manager
303.734.3601
720.829.7851
Quick Links
Information for Current Exhibitors
Access the Exhibitor Hub to order show services, register your booth staff, edit your company description, and more!
Exhibitor Hub
Contact Us
Rosen Centre Hotel
9840 International Dr, Orlando, FL, 32819
Designed around your comfort, the Rosen Centre Hotel’s award-winning services and amenities create a stylish and sophisticated conference experience. This luxury hotel marks the center point of business, entertainment, and convenience on Orlando’s famed I-Drive.
Book Your Room Today!
Orlando is ready to welcome the 2025 Water Infrastructure Conference & Exposition in September! All conference events will take place at the Rosen Centre Hotel.
Located only fifteen minutes from Orlando International Airport, the Rosen Centre Hotel brings you close to all the attractions, entertainment, and conference facilities that make Orlando the ideal destination.
The block is open through Friday, August 22, or until sold out – whichever occurs first. Book your room today!
Alert: AWWA is aware of multiple unauthorized organizations contacting attendees to solicit hotel rooms. For your protection, reserve hotel accommodations using only the link provided by AWWA. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. You may report fraudulent activity to awwaconferences@awwa.org.
Presenter Resources
Congratulations on being selected to present at WIC 2025.
Initial accept/decline notifications were sent on May 15, 2025. If you have not received this notification, please first check your spam and quarantine folders and then contact us at educationservices@awwa.org.
Access the Speaker Portal
Download the required PowerPoint template: WIC25-Powerpoint-Template.pptx
Important Dates
- May 29: View the recorded Presenter Kickoff Meeting for general presenter information and expectations.
- July 24: Accept and confirm your presentation details.
- July 29: Virtual Moderator Training will be held, invitations coming soon!
- August 1: Upload your Photo and Bio to the Speaker Portal for inclusion in the program.
- September 4: plan to attend the final virtual Presenter Know Before You Go meeting; invitations forthcoming.
- September 26: Creative Commons forms and presentation materials due for post conference proceeding publication online.
Visit AWWA’s Presentation Guide for Water Professionals page for additional guidelines, responsibilities, and best practices to aid in preparing your presentation.
If you have any questions or need assistance please contact Education Services at educationservices@awwa.org.
WIC Speaker Portal
Thank You to Our 2025 Sponsors!
“WIC provided an atmosphere open to intellectual exchange and knowledge transfer across water infrastructure disciplinary boundaries.”
WIC21 Attendee
“WIC brought me up-to-speed on the latest data use methods, condition assessment techniques, and rehabilitation efforts currently going on in the industry.”
Brent Johnson, CDM Smith
Water Infrastructure Resources from AWWA
As you prepare for WIC, we invite you to explore the wide range of relevant resources available from AWWA.
M22 Sizing Water Service Lines and Meters
The fourth edition of M22 provides a new approach for sizing residential water meters and adjusts the sizing curves for nonresidential meters.
Read More
Maintenance Management for Water Utilities
Regular maintenance of water utility equipment and facilities is absolutely critical to the utility’s mission of delivering safe drinking water nonstop, year in and year out. This book will show water utilities of all sizes how to develop and operate an efficient, cost-effective maintenance management program.
Read More
M36 Water Audits and Loss Control
Each year millions of gallons of water are lost to leakage, meter error, and water theft – impacting a utilities bottom line. This manual paired with AWWA’s free Water Audit Software gives you everything you need to greatly improve your water loss program.
Read More
AWWA Small Systems Field Guide: Water and Wastewater
Operators of small water systems do it all — O&M, management, sampling, customer service, everything. This field guide may be the handiest book ever written for these unsung heroes of public health protection.
Read More
Disinfection of Pipelines and Storage Facilities Field Guide
Field practices for preventing microbial contamination of water mains, storage tanks, and other distribution system components.
Read More
M32 Computer Modeling of Water Distribution Systems
Computer modeling is a water utility’s most powerful tool for managing and operating a water distribution system. This manual describes how to build accurate water distribution system models, and use models to manage assets and solve hydraulic and water quality problems.
Read More
M55 PE Pipe — Design and Installation
This manual provides the user with both technical and general information to aid in the design, specification, procurement, installation, and understanding of the high-density polyethylene (HDPE) pipe and fittings.
Read More
Design-Build for Water and Wastewater Projects
Complete guide to planning, procuring, and executing design-build projects for water and wastewater systems.
Read More
M19 Emergency Planning for Water and Wastewater Utilities
This manual presents an all-hazards approach for principles, practices, and guidelines in water utility emergency planning.
Read More
Handbook for Water Distribution System Model Calibration
Water distribution system hydraulic models are widely used in the planning, design, and operation of water distribution systems.
Read More
Water System Operations (WSO) Water Distribution, Grades I & II
WSO Water Distribution, Grades I and II, is organized into 22 chapters addressing core test content on certification exams. Chapters discuss regulations, operator math and chemistry, and specific distribution processes in detail.
Read More
M5 Water Utility Management
M5 Water Utility Management is designed for both new and experienced managers who are looking to better understand all aspects of public utility management.
Read More
M29 Water Utility Capital Financing
Planning and obtaining financing for water utility capital projects. This edition addresses both traditional and innovative utility financing alternatives to meet both short-and long-term capital requirements.
Read More
M47 Capital Project Delivery
This manual describes a variety of project delivery methods and provides guidance to utility managers, project engineers, and buyers for managing any size construction project.
Read More
Conference Registration Cancellation Policy: AWWA must receive cancellations in writing. Phone cancellations are not accepted. All cancellations dated on or before early-bird pricing deadline will receive a refund, minus a 25% administrative fee. After the early-bird pricing deadline, cancellations will not be refunded; however, substitute registrants are welcome. Email requests for substitutions or cancellations to service@awwa.org.
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