Certificates of Completion

About Certificates of Completion

AWWA provides Certificates of Completion for select programs. To receive a Certificate of Completion, attendees must review the program's specific requirements. If you will use your Certificate for license renewal, we recommend you contact your licensing agency in advance to check for acceptance, as every agency is different. Instructions to access your self-service certificate are below. Additionally, please be sure to read the full disclaimer below. 

Instructions to access certificates are below. 

In-person conferences & seminars will provide an attendance-tracking method onsite. You will track which sessions you attend each day, and AWWA will produce Certificates of Completion. Please inquire onsite for specifics. 

ACE23 LogoAttended ACE23 in Toronto?
 the ACE Continuing Education webpage for additional details. 

Online eLearning Courses Many states will approve eLearning courses, please contact your licensing agency for details before purchasing online training. After successfully completing a course you will have access to a certificate within your AWWA account.

Webinars Attendees who view the entire live webinar will receive an AWWA Certificate of Completion. This certificate may, or may not, be valid for continuing education in your state, as every state and license is different. Please check with your agency to determine if this AWWA Certificate will be applicable to your unique situation, as AWWA does not apply to states for webinars. Please see below for instructions to access your certificate of completion.

Certificates of Completion - Instructions

How to access your Certificates of Completion

  1. Wait 30-60 days after a program, then visit www.awwa.org
  2. Click My Account in upper right corner to login (reset pw if forgotten)
  3. In your account, select 'My Transcripts' from left-hand menu
  4. Click 'AWWA Certificates of Completion & Activity Transcripts'
  5. Click 'Download' next to each program
If you are having problems with login, please call 800.926.7337 or email Customer Service for assistance. Please read the disclaimer below and allow 30-60 days for certificate processing time.


All approvals are at the discretion of your licensing agency.  Please note that a Certificate of Completion does not guarantee that your agency will award you credit. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license; and 2. To confirm what you need to submit for credit approval. You must contact your specific licensing agency for details. AWWA recommends that you:

  • Contact the agency 30 days prior to attending training
  • Ask your agency about its relevancy criteria
  • Ask your agency if the training format is approved (in-person vs online or other)
  • Find out what credit the agency approves
  • Find out what you need to do in order to receive credit
  • Find out whether you must submit an application prior to attending or submit handouts, etc., after training

Calculate Hours

CE Credits

0.1 CEU = 60 minutes of instruction

How to convert CEUs:

  • Convert Hours to CEUs by dividing Hours by 10 (e.g., 3.0 Hours = 0.3 CEUs)
  • If needed round up or down to the nearest hour
  • Use Credit Label Conversion Chart for converting AWWA CE Credits into other labels.

Professional Development Hours (PDHS)

1 PDH = 60 min

  • Agencies can convert CE Credits into PDHs: 1.0 CEUs = 10 PDHs


A transcript is a list of your completed trainings

You may sort by program or date range (goes back SEVEN years). 

To Access Your Transcript

  • Visit www.awwa.org
  • Click My Account in upper right corner to login (reset pw if forgotten)
  • In your account, select 'My Transcripts' from left-hand menu
  • Click 'AWWA Certificates of Completion & Activity

Transcript is capable of consolidating two types of records:

1-Activities entered by AWWA

2-Customer-entered activity

  • Add non-AWWA activities to your running list. Note that these are not verified or monitored by AWWA. No certificate will be given by AWWA for customer-entered programs. 




For credits information or questions, please email Education Services or complete the Credit Inquiry form above.