Seminars

AWWA Seminars

Learn about our Seminar-On-Demand Program.

Seminar Spotlight

High-Tech Operator Certificate Program, Course 1: Treatment & Distrib., Process Monitoring & Control
September 25-26, 2008, Denver, CO (S815)
Developments in the water industry make it necessary to delve deeper into new technologies and learn even more advanced skills. Stay ahead of the curve with new, on-demand training. AWWA’s High-Tech Operator Certificate Program fills the gap between working knowledge and field expertise. This certificate program provides operators and others in the industry with a fundamental understanding of the advanced technologies used in the water-utility field.  Register now »   Faxable Registration Form »
 
Arsenic Treatment: Second Generation
Call 303.734.3450 to host this seminar at your location.
Implementation of new arsenic treatment regulations has resulted in profound financial and operational impacts on all affected small, medium and large water systems. Many groundwater systems without any previous treatment experience are facing the requirement to install and operate new treatment systems. This seminar has been designed to summarize the knowledge gained to date, identify lessons learned, present recent technology developments, cost information and compliance options. Through the interactive exercises you will leave the seminar with a template for future projects and proposals.  Register now »   Faxable Registration Form »
 
Business Continuity Planning for Water & Wastewater Utilities: How to Keep Your Utility in Business
September 18-19, 2008, Long Beach, California (S810)
Every year, power outages, ice storms, computer system failures, floods, tornadoes, and other crises seriously impact utilities. Additionally, utilities must consider personnel impacts from events, including potential disease outbreaks. Business continuity planning provides the basis for resiliency of a utility’s essential functions and critical resources, including key personnel. Different from an Emergency Response Plan, a Business Continuity Plan defines how a utility continues its everyday business functions in a not-so-everyday environment. This includes the potential financial effects of a crisis, as well as the flexibility to adapt HR policies to meet the changing needs of employees. This course presents a step-by-step approach to developing the core elements of a Business Continuity Plan for your utility. Register now »   Faxable Registration Form »
 
CEO/GM Forum
NEW DATE! December 3-5, 2008, Fort Lauderdale, FL (S808)
Join AWWA for the 2008 AWWA CEO/GM Forum. Take advantage of this rare opportunity to meet with the nation’s top water utility leaders in a small group setting and experience presentations and activities designed specifically for CEOs and GMs of water utilities. Network with your peers and learn from industry experts experienced in successful water utility management. Questions? Contact Molly Beach at 303.347.6208 or email mbeach@awwa.org.  Register now »   Faxable Registration Form »
 
Climate Change and Water Utilities: Planning for the Future

Global climate changes impact your utility and the success of your operations. This two-day interactive seminar provides a way to assess your vulnerability to changing climate and it will help you identify and assess strategies for adapting to these changes through your planning, design and operational practices.

Water supply sources will continue to change in volume and quality and infrastructures face a greater risk of storm and flooding damage. To keep supplying your customers with life-supporting water you will need new planning and capital spending solutions for capturing, diverting, or treating water in your region. This course separates fact from fiction and provides engaging interaction through case studies, tabletop exercises and opportunities to network and hear solutions from colleagues in similar situations. This is the opportunity to bring your team and encourage other utilities in your region to engage in regional solutions.

 
Register now »   Faxable Registration Form »
 
Compensation Strategies to Strengthen Workforce Recruitment, Retention, and Motivation
Call 303.734.3450 to host this seminar at your location.
This two-day seminar discusses concepts, methods and processes for evaluating your current compensation strategy and programs, modifying them or creating new strategies and programs based on your analysis. In addition, the instructor teaches how to effectively manage the performance of employees. Finally, critical challenges in the utility industry will be defined and approaches to addressing them discussed. Discounts will be extended to teams that attend from the same organization. Call 1-800-926-7337, option 3 for more information. Register now »   Faxable Registration Form »
 
Contamination Monitoring Technologies
Call 303.734.3450 to host this seminar at your location.
Water utilities must be prepared for a variety of possible threats to the water supply, including the potential of contamination. This all-new seminar will familiarize attendees with the types and capabilities of the available contamination monitoring technologies and will discuss emerging technologies. You will learn to evaluate contamination monitoring technologies for use in early warning systems and for analysis of contaminants during a suspected contamination event. Register now »   Faxable Registration Form »
 
Distribution System Assessment and Rehabilitation
Call 303.734.3450 to host this seminar at your location.

Many water distribution systems are faced with aging infrastructure and the challenges that come with the task of keeping their systems current and efficient. How does a utility begin to evaluate whether it’s time to begin planning for the rehabilitation of their system? Is it possible to assess the damage and develop a plan that won’t break the bank or stress the utility workforce?

In this two-day seminar, operators and managers of distribution will learn about the status of buried infrastructure, regulations affecting water distribution, available condition assessment and rehabilitation technologies, and infrastructure management strategies available through AWWA and other institutions. A valuable portion of this seminar will cover case studies of other systems as well as roundtable discussions to share ideas, experiences and advice.

In addition, you will have an opportunity to help tailor the seminar content based on your utility's and your personal experiences and needs. A few questions will be e-mailed or faxed to you two weeks prior to the seminar date in an effort to actively involve attendees in the development of content

 
Register now »   Faxable Registration Form »
 
Emergency Response Planning (ERP)
Call 303.734.3450 to host this seminar at your location.
You’ve completed your Vulnerability Assessment---now what? The next step is to provide the appropriate government entity with certification that your utility has completed an Emergency Response Plan (ERP). In the United States, emergency response plans are required under the Bioterrorism Act of 2002. Each U.S. utility will need to incorporate the results of their Vulnerability Assessment into an existing or new ERP. Register now »   Faxable Registration Form »
 
Financial Management: Cost of Service Rate-Making
October 1–3, 2008, Denver, Colorado (S811)
Financial objectives in the drinking water industry are constantly changing, which makes successful planning more difficult and more important than ever, considering the escalating costs of operational and infrastructure improvements, expanding regulatory and environmental forces from government and public interest groups, and public demand for clean and affordable water. Financial management, capital finance planning and rate setting have become critical tasks that demand tried and true financial tools. This three-day course is AWWA’s best-selling seminar, and it uses time-honored strategies to teach attendees how to be precise and correct when setting rates. Register now »   Faxable Registration Form »
 
Initial Distribution System Evaluation: Planning and Implementing
Call 303.734.3450 to host this seminar at your location.

This seminar helps to build the groundwork for actions to comply with the Initial Distribution System Evaluation component of the final Stage 2 Disinfection By-Product Rule. This seminar will prepare you to submit the IDEE plan on time, implement the IDSE plan, and submit the IDSE report.

SYSTEM SIZE

IDSE PLAN

BEGIN MONITORING

SUBMIT REPORT

MCL COMPLIANCE

> 100,000

Oct. 1, 2006

Oct. 1, 2007

Jan.1, 2009

April 1, 2012

50,000-99,999

April 1, 2007

March 31, 2009

July 1, 2009

Oct. 1, 2012

10,000-49,999

Oct. 1, 2007

Sept. 30, 2009

Jan. 1, 2010

Oct. 1, 2013

<10,000

April 1, 2008

March 31, 2010

July 1, 2010

Oct. 1, 2013

 Register now »   Faxable Registration Form »

 
LT2 Treatment Options
September 11-12, 2008, Seattle, WA (S809)
There are two parts to controlling and meeting the LT2 Rule; watershed protection and water-source control, and water treatment. This seminar reviews the LT2 Rule and how to meet it. You will examine the treatment options, pretreatment, improved treatment, alternate treatments, and inactivation. This seminar will cover the full range of options from the overall concepts to the log-removal credits. This seminar will also provide indepth information on UV and membrane technologies, two of the options for alternate treatments. Register now »   Faxable Registration Form »
 
Mapping Your Course to a Successful Workforce Plan
November 13-14, 2008, Fort Worth, TX (S812)

The use of this seal is not an endorsement by HRCI of the quality of the program. It means that this program has met HRCI’s criteria to be pre-approved for recertification credit.

Has your utility been procrastinating on taking action about the impending workforce concerns? Do you feel that your utility could be doing a better job at managing this issue?

Both you and AWWA know that it’s impossible to ignore the flood of information bombarding us from every direction about this topic. The terms, “workforce planning, succession planning, the quiet crisis, the demographic shift” are regularly talked about in the news and more recently, in the water industry.

It’s easy to identify other hot issues that are valid priorities for a utility; aging infrastructure and adhering to EPA regulations are two such issues. Unfortunately, workforce issues often take a seat on the back burner, but now is the time to take action. Attend this seminar and learn the process steps that must be in place for a workforce plan to have its greatest impact.

"I was pretty surprised that I was the only General Manager (GM) out of a group of 40 that attended the AWWA seminar on Workforce Planning. GM's in the water and wastewater industry need to attend this seminar. I walked away from the AWWA seminar on Workforce Planning with one action item on my mind - bring this seminar to my utility and have my entire management team attend. Subsequently, AWWA was able to deliver a seminar-on-demand at my utility at the time I requested." — Dean Dickey, General Manager, Prince William County Service Authority, Woodbridge, VA.
 
Register now »   Faxable Registration Form »
 
Media Relations in Water & Wastewater Utilities
Call 303.734.3450 to host this seminar at your location.

Media Relations is more important than ever before. Today's water and wastewater utilities face the age-old operational threats to their service caused by power outages, main breaks, floods and more, and now additionally face the global challenges associated with identification as one of America’s critical infrastructures. During major events, imparting water quality and health information to a large audience instantaneously will be critical but will not be possible without proper preparation. Register now »   Faxable Registration Form »

 
Micro- and Ultra-filtration Membrane Technologies
Call 303.734.3450 to host this seminar at your location.
The water industry acknowledges membranes as a water treatment barrier. Attend this seminar and learn how to enhance your current water treatment process to treat a multitude of contaminants through the use of membranes. This seminar, covering low-pressure membrane practices, walks you through preliminary considerations, a mock membrane procurement, design and construction, and a startup sequence.  Register now »   Faxable Registration Form »
 
Reverse Osmosis and Nanofiltration: Desalination, Membrane Softening & More
Call 303.734.3450 to host this seminar at your location.
Reverse osmosis (RO) and related Nanofiltration (NF) membranes have become important additions to the water treatment “tool box,” addressing applications ranging from desalination of brackish and sea waters to softening, color removal, disinfection by-product precursors, pesticides, and specific parameters, such as nitrate, arsenic, and sulfate. This seminar, covering high-pressure membrane practices, walks you through preliminary considerations, a mock membrane procurement, design and construction, and a startup sequence. Register now »   Faxable Registration Form »
 
Source Water Protection: Planning for the Future
December 4-5, 2008, Atlanta, GA (S813)
Source water protection is a strategy for effectively protecting source water quality and public health. As utilities face diminishing supply and increasing threats to source quality, proactive planning will help ensure a high quality, sufficient water supply for years to come. In this updated seminar, you will learn how to develop a source water protection plan. We will cover source water protection plans in detail, as well as how to determine source water susceptibility and how to develop emergency plans. You will also explore public participation and education as a vital component of source water protection.  Register now »   Faxable Registration Form »
 
Time to Renew Your Aging System: What's in Your Tool Box?
Call 303.734.3450 to host this seminar at your location.
Water systems carry the lifeblood of modern society, providing the service needed to maintain public health and drive community growth. As stewards of these systems, infrastructure owners and operating agencies are charged with maintaining these assets in an efficient, responsible manner. Faced with aging infrastructure and a growing number of product options, many are challenged to find water-main renewal technologies capable of meeting their long-term needs.This seminar builds on asset management principles to provide a structured framework for rationalizing water-main renewal technology and support participants in filling their “renewal toolbox” with material and installation options that are compatible with their technical and lifecycle objectives and regional environmental constraints. This seminar includes hands-on use on the tools presented. Register now »   Faxable Registration Form »
 
Ultraviolet Disinfection
Call 303.734.3450 to host this seminar at your location.
Although ultraviolet (UV) disinfection has been used extensively in the wastewater industry for many decades, its use as a treatment technology for potable water in the United States has only recently gained popularity in the last 10 years. The primary advantage of UV disinfection is its effectiveness against Cryptosporidium, which is resistant to typical disinfectants such as chlorine and chloramine. Depending on source water quality and current treatment technologies, the Long-Term 2 Enhanced Surface Water Treatment Rule (promulgated in January 2006) may require up to 3-log additional treatment for Cryptosporidium. In addition, many utilities that are not required to enhance disinfection practices are considering implementing UV disinfection to further protect public health and increase consumer confidence. Attend this seminar to learn how UV disinfection can benefit utilities, the regulatory drivers and requirements for using UV disinfection, facility design considerations, and operational practices. Register now »   Faxable Registration Form »
 
Water 101 for Sales, Marketing and Public Relations Practitioners
Call 303.734.3450 to host this seminar at your location.
Do you regularly interact with professionals in the drinking water industry but don’t clearly understand how water is distributed and treated? This seminar provides the basis of unit processes and systems used for the treatment, storage and distribution of drinking water in the United States. The instructor will cover surface water and groundwater treatment, drinking water storage and distribution, and drinking water security and emergency response fundamentals.  Register now »   Faxable Registration Form »
 
Water Demand and Conservation Management: Planning, Policy and Rates
Call 303.734.3450 to host this seminar at your location.
With finite water resources, increasing demands and operating costs as paramount issues for many utilities, maximizing the efficiency of the water supply already developed is a sound, cost-effective utility management practice. Managing water demands and implementing viable conservation measures can produce many long-term benefits for a utility. By delaying or avoiding additional capital infrastructure, decreasing operating costs, and avoiding environmental degradation, a utility can realize significant savings. Water conservation and demand management involves many utility management disciplines. This seminar will explore state-of-the-art water efficiency measures, practical tools, planning and implementation strategies, as well as rate and policy issues that will help you develop or manage your conservation programs more effectively.  Register now »   Faxable Registration Form »
 
Water Infrastructure at a Turning Point
Call 303-734-3450 to host this seminar at your location.
Water assets such as pipes can last for a long time, but they do not last forever. Ultimately these assets will need to be replaced at significant expenses. This new AWWA seminar will enable you to launch the appropriate management strategies to provide prudent stewardship of public utility assets. Register now »   Faxable Registration Form »
 
Water Reuse

With many parts of the country facing drought and increased population and development, some communities have chosen to supplement their potable water resources with appropriately treated reclaimed water. Water reuse eases pressure on water supplies and conserves potable water reserves. Water reuse for nonpotable purposes has been a widely accepted practice around the world for decades and can be used for uses such as irrigation, wetland restoration, industrial washing and cooling, fire protection, geothermic energy production and car washing.  Register now »   Faxable Registration Form »

 

A Note about CEUs
The new operator certification processes require AWWA to implement new documentation procedures regarding attendance. In order to provide the information that states require to approve CEUs, we ask that you sign-in, document the last four digits of your social security number, document your operator number, and present a picture ID to verify your identity. Additionally, at the end of the seminar, you will need to provide a signature as verification that you received your certificate of completion. A participant must attend at least 90% of a seminar in order to receive a certificate of completion. All of these documents are kept on file to support your application to the state for continuing education credit.

Please note that it is up to each individual to apply to his/her state for training unit approval. While AWWA coursework may be approved in a given state, this doesn't necessarily mean that the training unit authority will deem all AWWA courses relevant to a given type of certification. Therefore, it is always a good idea to confirm that course work meets the relevancy criteria established by your given state. If you are unsure about who to contact, visit the Certification Center at the Online Institute.

Liability Statement  &  Cancellation Policy
Questions? Call, 1.800.926.7337