North American Water Loss
December 2-4, 2025
Louisville, KY
North American Water Loss
Lose Less Water, Capture More Revenue
Held every other year, North American Water Loss (NAWL) addresses the challenge of lost drinking water and revenue at water utilities. NAWL presents best practices for water audits, and cost-efficient approaches to controlling losses.
Three reasons why you will not want to miss NAWL:
- Address issues. Water utilities must get more creative and effective about how they address water losses to help manage costs, preserve infrastructure health, and increase efficiency.
- Reduce revenue loss. Water loss often leads to lost revenue. Learn how to ensure that your utility is compensated for every gallon that you are already paying to treat and distribute.
- Discover new solutions. New technologies and strategies keep emerging to detect and fix leaks, assess pipeline conditions, and enhance the efficiency of water systems and water use.
Supported By
Register Today!
Rates increase after November 2 – sign up early!
Dates & Location:
Dec. 2-4, 2025
Kentucky International Convention Center
Louisville, Kentucky
Who Attends NAWL?
Utility managers
Water auditors
Water conservation specialists
Leak detection supervisors
Customer metering and billing managers
Researchers, scientists, and students
Engineers and consultants
Product and service providers
Water distribution managers
Utility board members and other public officials
Customer service managers
Distributors and manufacturers
Regulators & Government agency personnel
Professional Program
Featuring tracks of sessions on water loss assessment, revenue recovery, performance standards, water loss control programs and much more.
Explore our program today!
Professional Sessions
NAWL will offer participants two full days of subject matter sessions from experts covering approaches to reduce non-revenue water loss, regulatory developments, as well as a platform to share processes, methods and techniques with your peers.
Certificates of Completion
AWWA will provide Certificates of Completion for sessions and workshops. Use the conference mobile app to track your session attendance by entering check-in and check-out codes at the beginning and conclusion of each session.
How to Access Certificates of Completion
Special note for Licensed Operators: NAWL 2025 is pre-approved for operator continuing education in the following states: California, Colorado (Course # 25-11290), Florida, Illinois (IEPA #22663), Kentucky (DCA# 32726), Missouri, New York (ATC 20-10522-24293) , North Carolina, and Tennessee (Activity #26036). PA and IN are pending.
Are you licensed in a state not mentioned? Contact your agency directly, or email us at EducationServices@awwa.org for feasibility in your location.
Important Note: All approvals are at the discretion of your licensing agency, and a Certificate of Completion does not guarantee that your agency will award you credit. It is the individual’s responsibility to contact the licensing agency to confirm that the education program is acceptable for continuing education credit. Visit awwa.org/credits to learn more.
Please allow 30 to 60 days for certificate processing time. For login assistance, call 800.926.7337 or email service@awwa.org. For certificate discrepancies or continuing education questions, email EducationServices@awwa.org.
Mobile App
After November 24, download the app “AWWA Events” from your app store.
Login to the app using your last name and the number under your barcode on registration confirmation email and onsite badge. See additional tips and tutorials at the link below!
Leaders in Water Loss Technology
Visit the Exhibit Hall
Become an Exhibitor
Become a Sponsor
I am an Exhibitor
Visit the Exhibit Hall
Find the solutions and strategies you need to reduce water and revenue losses in the NAWL Exhibit Hall. From leak detection to pressure management and more, discover new tools and strategies.
The NAWL Exhibit Hall will feature industry-leading technology, solution, and service providers — all dedicated to the topic of water loss improvement.
Quick Links
Become an Exhibitor
NAWL is a perfect opportunity to connect directly with a qualified, highly engaged technical audience that is gathering to focus on minimizing water loss. Your presence in the NAWL exhibit hall can build brand awareness, foster relationships, and generate leads.
Download Prospectus
Contact Us
Companies starting with 0-9 and A-I
Donna Walstrom – Sales Manager
303.734.3601
720.829.7851
General questions
Quick Links
Become a Sponsor
Build brand awareness, foster relationships, and generate leads. Become a sponsor.
Download Prospectus
Contact Us
Companies starting with 0-9 and A-I
Donna Walstrom – Sales Manager
303.734.3601
720.829.7851
Quick Links
Information for Current Exhibitors
Access the Exhibitor Hub to order show services, register your booth staff, edit your company description, and more!
Exhibitor Hub now open!
Exhibitor Hub
Contact Us
Advertisement
Kentucky International Convention Center
221 S 4th St, Louisville, KY 40202
Stay in the heart of downtown Louisville at the Hyatt Regency, Springhill Suites by Marriott, or Fairfield by Marriott Inn. All three hotels are within walking distance of the Kentucky International Convention Center, the Fourth Street Live! entertainment district, and many of Louisville’s top area attractions.
Welcome to Louisville
Louisville is ready to welcome NAWL. All conference events will take place at the Kentucky International Convention Center. We have contracted with nearby hotels as follows.
Please note: the Hyatt Regency room block is now full on some nights. We have added two additional hotels:
- SpringHill Suites by Marriott Louisville Downtown for 89.00 USD per night.
- Fairfield by Marriott Inn & Suites Louisville Downtown for 79.00 USD per night.
- Marriott rates available until Monday, November 24, 2025, or until sold out – whichever happens first.
Alert: AWWA is aware of multiple unauthorized organizations contacting attendees to solicit hotel rooms. For your protection, reserve hotel accommodations using only the link provided by AWWA. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. You may report fraudulent activity to awwaconferences@awwa.org.
Presenter Resources
Congratulations on being selected to present at NAWL25.
Initial Accept/Decline Notifications were emailed on July 17, 2025. If you have not received this notification, please contact us educationservices@awwa.org.
Access the Speaker Portal
Download the required NAWL PowerPoint template
Important Dates:
– August 5: View the recorded Presenter Kickoff Meeting for general presenter information and expectations
– September 2: Accept and confirm your presentation details
– October 15: Upload your Photo and Bio to the Speaker Portal for inclusion in the program
– November 4: Attend the Moderator Training
– November 18: Attend the Presenter & Moderator Know Before You Go meeting
– December 12: Creative Commons forms and presentation materials due for post conference proceeding publication online
Visit our Presentation Guide for Water Professionals page for additional guidelines, responsibilities, and best practices to aid in preparing your presentation.
If you have any questions or need assistance please contact AWWA Education Services at EducationServices@awwa.org.
NAWL Speaker Portal
Thank You to Our 2025 Sponsors
“With ever-changing regulatory requirements and new advances in water loss control measures and best practices, attending NAWL has helped me stay abreast of current trends in the industry and further my professional development.”
“It was extremely valuable to hear success stories as well as cautionary tales from other states/provinces. Our state is currently deciding our water loss future, so these perspectives were timely and invaluable.”
Water Loss Resources from AWWA
As you prepare for NAWL, we invite you to explore the wide range of relevant resources available from AWWA.
M36 Water Audits and Loss Control
Each year millions of gallons of water are lost to leakage, meter error, and water theft – impacting a utilities bottom line. This manual paired with AWWA’s free Water Audit Software gives you everything you need to greatly improve your water loss program.
Read More
AWWA Water Audit Software
There continues to be growth in the North American water industry for the FWAS as the industry-standard tool for conducting a top-down water balance and assessment of associated Key Performance Indicators (KPIs). The FWAS Development Group has received and processed over 1,000 comments on the FWAS through last few years, including the dedicated development periods of pre-alpha, alpha, beta gamma, and then pre-release testing.
Learn More
AWWA C651 Disinfecting Water Mains
The purpose of this standard is to define the minimum disinfection, sampling, and handling requirements when installing new mains or repairing a main break. These requirements identify when disinfection is required based on the level of public health risk.
Read More
M22 Sizing Water Service Lines and Meters
The fourth edition of M22 provides a new approach for sizing residential water meters and adjusts the sizing curves for nonresidential meters.
Read More
Total Water Management: Practices for a Sustainable Future
Total water management is the exercise of stewardship and shared governance of water resources among utilities, business, and government for the greatest good of society and the environment.
Read More
M14 Backflow Prevention and Cross-Connection Control: Recommended Practices
This manual describes the causes and prevention of backflow and cross-connections in potable water systems. It is intended for use by all professionals charged with protecting the public water supply with proper backflow prevention and cross-connection control programs.
Read More
Advertisement
