Wastewater Collection Systems

AWWA Resources on Wastewater Collection Systems


Definition: A system composed of gravity pipes, manholes, tanks, lift stations, control structures, and force mains that gather used water from residential and nonresidential customers and convey the flow to the wastewater treatment plant. [ANSI/AWWA G520 Wastewater Collection System Operations and Management]

Related Resources:



AWWA Benchmarking: Performance Management for Water and Wastewater Utilities 

In an ever-changing environment, utility managers must balance the needs of regulations and customer expectations and deliver a quality product with well received rates. Benchmarking remains a consistent tool used in the water sector industry for more than 20 years as a method to support a utility’s continual improvement efforts. 

AWWA Manuals 


AWWA Standards 

You may also search decades of articles on this or other topics published in the Journal AWWA, Opflow and AWWA Water Science


2020 Water Infrastructure Conference, Philadelphia, PA, November 2-5
2021 Utility Management Conference, Atlanta, February 23-26

AWWA Policy Statements

AWWA's policy statements are brief statements on protecting and improving water supply, water quality, management, and the interests of the public and the environment. They are written by consensus, subject to review and comment by AWWA committees, councils, and members. Because they represent AWWA's position on these matters, they are approved by the AWWA Executive Committee of the board of directors. 

Technical Committee Engagement 

AWWA members are recognized globally for their industry expertise and their generosity in sharing that expertise for a better world through better water. AWWA members participate in committee activities, developing conference programs, writing technical manuals, developing standards, creating educational content and contributing to AWWA publications. Committee members primarily interact through conference calls, emails, and face to face meetings at conferences and events. Access more information on volunteering for an AWWA committee

The following committees are active in addressing customer service issues: 


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