Lead Communications

Frequent and transparent communication is key to keeping our communities safe from lead in pipes and plumbing. This package helps utilities communicate with confidence by providing adaptable outreach documents, samples from colleagues across North America and off-the-shelf AWWA tools. Learn more from Lead in Drinking Water: Talking to Your Community.

Animated whiteboard aids consumer understanding

AWWA has released an animated whiteboard explainer that helps consumers understand how to protect their households from the risk of lead in drinking water.

“Your water utility strives to provide safe and healthy water for your home,” the animation states. “We all play a role in keeping it that way. Together, let’s get the lead out.”

The three-minute animation advises consumers to work with a plumber to identify sources of lead and whenever possible, to “get the lead out.” Some older homes have lead service lines or plumbing fixtures, fittings and solder that contain lead.

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