Over the past three decades, members of AWWA and WEF have established The Utility Management Conference™ as one of the leading, most informative, and most prestigious management conferences available.
Water and wastewater managers and professionals will gather to hear the latest approaches, practices, processes, techniques, case studies, and research in all aspects of utility management. Come prepared to share your experiences and learn from others in similar situations as we respond to the most pressing management issues of the day.
Register Online or fill out the Registration form.
Are you a WEF member and not an AWWA member? Use this link for your registration discount.
*Note - discount applied at checkout.
International attendees: Do you need a letter of invitation from AWWA? Submit the request form. Requests will be honored for attendees and presenters with the intent to register.
Public relations specialists
Utility managers and executives
CFOs and finance directors
Public works directors;
Engineers Project managers;
Human resource professionals
Register by February 4, 2019, for best rates!
Cancellation Policy: Please send cancellations in writing, on company letterhead, via fax or email to AWWA. Phone cancellations are not accepted. All cancellations emailed/fax-before early deadline will receive a refund, minus a 25% administrative fee. After the early registration deadline, cancellations will not be refunded; however, substitute registrants are always welcome. Fax requests for substitutions or cancellations to 303.347.0804 or email Customer Service.
Photo and Information Release: By registering for this event, you agree to allow AWWA & WEF to use your photo in any AWWA or WEF-related publication or website. Registrants may receive show-related and promotional emails from sponsors. UMC uses a third party for this service, and at no time was your email disclosed to sponsors.
The official conference housing deadline has now passed. For hotel reservations please reach out to area hotels directly for prevailing rates & availability.
Renaissance Nashville Hotel
Courtyard by Marriott Nashville Downtown
Holiday Inn & Suites Nashville Downtown
Get away to the Music Capital of the World! Enjoy the perfect conference location within walking distance of premier downtown attractions, including B.B. King's Blues Club, Country Music Hall of Fame, Ryman Auditorium and the historic Second Avenue District.
Alert: AWWA is aware of multiple organizations contacting attendees to solicit hotel rooms. For your protection, reserve hotel accommodations using only the link above. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. If you are contacted by an agency other than Par Avion - the official AWWA Housing Bureau, please email AWWA Lodging.
View the Online Program
Tuesday, March 5
Workshops provide in-depth, hands-on comprehensive learning opportunities. Workshop registrations do require a separate fee. Additional details and agendas are available within the Online Program.
PCW01—The Executives Guide to the Internet of Things (Making IoT Practical) (half day, A.M.)
A workshop intended to educate water utility executives and managers in the broad topic of intelligent water systems, but with a specific emphasis on “The Internet of Things (IoT)”.
PCW02—Applying Design Thinking to Solve Asset Management Challenges (half day, A.M.)
Premier opportunity to learn how to apply concepts of Design Thinking to address challenging problems facing asset management programs in our industry.
PCW03—Telling Your Story Through Content Marketing: Creating valuable, relevant and consistent communication effectively and efficiently (half day, A.M.)
Content marketing is a communications method that harnesses and aligns your communication resources to ensure you are attracting an audience that will engage with you. Learn the tools and the techniques from leading utilities of all sizes.
PCW04—Developing the Leader Within and Employee Engagement in the Water/Wastewater Sector (full day, includes lunch)
This is an interactive workshop that uses the philosophy that a person must become a fully integrated human being before they can become an effective leader and help engage and motivate others. Concepts of transformational, servant, and ethical leadership, and incorporating the decision-making process will be presented.
PCW05—Effective Utility Management (EUM) - A Water Utility Management Framework for Continual Improvement and Success! (full day, includes lunch)
Newly updated, endorsed by USEPA and ten national water associations, this participative workshop will provide utility managers with tools to assess strengths, prioritize areas of improvement, and utilize the EUM system to optimize and track performance.
PCW06—Learn About New Infrastructure Act Requirements, Evaluate Your Utility’s Existing Emergency Plan or Outline a New One (half day, P.M.)
America’s Infrastructure Act of 2018 REQUIRES Water systems to update their risk assessments and emergency response plans. This workshop updates how to use industry guidance to meet requirements and brings to life the principals and details of the newly released M19 Guidance on Emergency Planning for Water and Wastewater Utilities. Together with experts in utility emergency planning, attendees can bring existing emergency plans to evaluate and make current or make new plans.
PCW07—Effective Tools to Optimize Utility Operations (half day, P.M.)
This interactive workshop focuses on benefits of using AWWA Utility Management Standards for treatment, distribution, source water protection, business practices, customer relations, and emergency preparedness. Case studies of how utilities have implemented self-assessments and peer reviews to optimize utility operations will be highlighted.
PCW08—HELP WANTED: Workforce Development Takes More Than a Classified Ad (half day, P.M.)
Gain effective ideas and tools for workforce development from the experience and successes of your peers. Interact and share ideas with each other to develop and action plan for workforce development that you can implement at your utility.
Please refer to onsite program and mobile app for schedule changes.
All events take place at the Renaissance Nashville Hotel, 611 Commerce St, Nashville, TN 37203
The AWWA/WEF Young Professionals (YP) Summit is the premier water and wastewater industry workshop for young professionals. Join other future leaders by exploring your role in water and discussing how you can best serve your organization and community.
The Utility Management Conference offers a variety of sponsorship opportunities to enhance your company's impact and visibility throughout the conference.
Co-hosted by AWWA and WEF, The Utility Management Conference has been established as one of the leading, more informative, and most prestigious management conferences available to the water and wastewater industry. Over 800 attendees share experiences and learn from others in similar situations, as sessions respond to the most pressing utility management issues of the day.
For even greater visibility at UMC, take advantage of the sponsorship opportunities listed below. Being a conference sponsor is a great way to leverage your presence at the conference, increase your brand awareness, and put your organization’s name in front of all Utility Management Conference attendees.
Connect your company to a qualified and high-profile audience entirely interested in the management of today's water and wastewater utilities - join us in Nashville!
For sponsor inquiries please contact AWWA Sales.
Access the Speaker Portal here.
If you have any questions or need assistance please contact Education Services.
For questions regarding registration, lodging or general conference questions, please contact the Conferences and Events Group.