Seminars, Workshops & Roundtables
Expand your knowledge, accelerate your skills, and optimize performance.
In-Depth, Practical Water Knowledge
AWWA technical seminars and workshops are opportunities to take a deep dive on some of the most important issues water professionals face on the job.
AWWA financial and legal roundtables consider today’s water issues from a unique financial and legal perspective, with programming tailored to utility executives and management.
Developed and taught by renowned water experts, these educational experiences offer immersive insight into topics such as setting water rates, pipeline condition assessment programs, legal and financial topics, regulatory activity and more. Get in-depth practice with the latest tools, learn alongside your peers, and prepare for success.
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Technical Seminars & Workshops
Effective Utility Management (EUM) Seminar
The Effective Utility Management (EUM) framework is designed to help water and wastewater utility managers make informed decisions and practical, systematic changes. EUM was developed by the USEPA, in collaboration with AWWA and several other water-sector associations, and has been recently revised to address today’s modern issues.
Join us in Tacoma to uncover what EUM can do for your utility!
November 10-11, 2025
Tacoma, Washington
Rate-Setting Essentials Seminar
This three-day seminar provides an updated lens on how-to evaluate and develop financial policies and proposed rates that are cost-based and equitable. Attendees will receive guidance to effectively communicate policies and rate impacts to customers in current times. The program combines time honored strategies with modern approaches to get the rate levels your utility needs to be successful, while promoting community objectives.
Thanks to all who joined in 2025. Stay tuned for 2026 dates!
Pipeline Condition Assessment Seminar
Tackle the issue of pipeline condition assessment at this three-day seminar. As renewing and replacing aging infrastructure remains a top challenge, utilities are embracing asset management practices, including condition assessment. Attendees will be engaged in instructional training, interactive exercises, and group sharing opportunities to cover the key components of a condition assessment program.
Future dates to be determined.
Water Audits & Non-Revenue Water Management Seminar
Managing the efficiency of water and financial resources has never been more important. This two-day AWWA Seminar on Water Audits and Non-Revenue Water Management takes students in-depth through the best-practices of water auditing and loss assessment, data validation, key performance indicators, cost impacts, and mitigative measures for controlling apparent and real losses.
Thanks to all who joined in 2025. Stay tuned for 2026 dates!
Customer Service Training Program Materials
Training materials are provided by AWWA; you furnish your own trainer.
Student and Facilitator books are included. The overall purpose of these materials is to assist you in training your customer service representatives to be responsive to utility customer expectations and to help customer service managers prepare their teams to face these challenges.
Financial & Legal Roundtables & Workshops
Special programming brought to you by the AWWA Finance and Legal Communities.
AWWA Roundtable events consider today’s water issues from a unique financial and legal perspective. The topics feature content tailored to the needs of utility leaders — offering unparalleled opportunities to deepen your understanding of the legal and financial risks your utility faces, and strategies to manage them. The networking and high-level connections made at these events will have lasting impact.
Interesting Times: Water in a Time of Turbulence
November 6-7, 2025
Washington, DC
Water utilities face many new and growing concerns, and the stakes have never been higher. How are policy and regulations evolving? Can water systems handle the demands of the data center boom? What are the latest strategies and resources for project financing?
Executives and managers at utilities and across the water sector need timely, targeted insight to support strategic decisions. This in-person roundtable is your opportunity to discuss key matters with top experts from government, law, finance, and business, along with your peers in water leadership.
Register today!
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