What Operators Need to Know
by Hunter Adams, Steve Ash, and Mark Southard

Welcome to the supplementary content page for What Operators Need to Know, a practical guidebook designed to help water professionals understand not just the “what,” but the “why” behind essential water and wastewater operations. This book breaks down complex topics, from source water protection and treatment processes to laboratory QA/QC, nitrification, corrosion, and regulatory history, into accessible, real-world insights for both new and experienced operators.
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Supplementary Content
To support your learning and application of the material, we are offering a collection of supplementary videos that bring the book’s concepts to life. These videos offer visual demonstrations, field scenarios, and expert commentary that reinforce and expand on the material covered in select chapters of What Operators Need to Know.
Chapter One

Chapter Two

Chapter Three



Chapter Four




Chapter Five




Chapter Six





Chapter Seven

Chapter Eight



Chapter Nine



Chapter Ten

Chapter Thirteen




