PUBLIC PERCEPTIONS OF TAP WATER

AWWA partnered with Morning Consult in June 2020 to explore the issue of consumer trust in tap water. A poll of 1,940 U.S. consumers who are served by water utilities showed that four in five Americans served by a water utility (77%) say the quality of their tap water is excellent or good, although Black and Hispanic respondents report a lower level of satisfaction.

Summary of Survey Results
Complete Survey Results
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NO WATER CAMPAIGN

AWWA has created materials for members, Sections and partners to use and share to highlight AWWA’s theme of “No Water” to engage with their local community and consumers about the importance of water and water and wastewater services to daily lives and everyday products, services and conveniences.

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THE VALUE OF WATER campaign

AWWA is a founding partner in the Value of Water Campaign to help support efforts to educate and inform consumers, public officials, decision-makers, and stakeholders about the value and importance of water.

COMMUNICATING ABOUT THE VALUE OF WATER

AWWA and the Water Environment Federation (WEF) have developed a suite of public outreach materials that are available free of charge. The materials, which can be downloaded below, help communicate the value of water and wastewater service and the need for infrastructure investment.

Native files can be made available upon request so that the materials can be adapted to meet local needs. Please contact Amber Wilson in the AWWA Communications Dept. for more information.

DOWNLOAD THE MATERIALS