Online

• View the full upcoming webinar schedule. 
• After you have identified which webinar you would like to attend, determine if you are viewing as an individual or group. If viewing as an individual, click on “add to cart.” If viewing as a group, select the upgrade option and click on “add to cart.” 
• Upon receiving your AWWA confirmation email you will need to register with GoToWebinar by following the email instructions. 
• You must register with GoToWebinar by 8:45 a.m. MT the day of the webinar in order to receive access. 
• When you register with GoToWebinar, you will be required to enter the AWWA order number in the order field. The order number appears in your confirmation email at the top of the form. 
• Once you register with GoToWebinar, you will receive automatic approval to the webinar. 
• NOTE: If you are not the individual viewing the webinar, it is your responsibility to forward the order confirmation and the hand-out link to the viewer. Your access link to the webinar may be denied if you enter incorrect information in the order number field.

Call us 

Register through Customer Service at 1.800.926.7337 (Option 1). Phone registration is accepted until 8:45 a.m. MT on the day of the live webinar. 

If you have payment or registration questions or you have not received payment confirmation of your registration, email AWWA Customer Service or call 800.926.7337 (Option 1) or, if outside the United States and Canada, 1.303.794.7711 (Option 0). If you have questions or issues with the archive, please contact Education Services.

Webinars are priced by individual and group rates

A group registration fee allows multiple viewers to access the webinar via one computer log-in, and allows multiple individuals to receive CE credits. All group participants should assemble in one meeting room to hear and view the webinar (via one computer and a computer projection system). The group registration option does not permit you to have multiple log-ins. If your organization has multiple locations, each location will require a separate registration. You can earn CEUs or PDHs with AWWA webinars - Learn how

Cancellation Policy
When you purchase a license you are automatically entitled to view the archived webinar for 30 days, so don’t worry if you can’t make the broadcast date. If you would like to cancel your purchase entirely, AWWA offers a partial refund on advance cancellations.

If you have a conflict and are unable to view the webinar on the date scheduled, the purchase of a site or single registration allows you to view an archived version of the webinar for up to 30 days following the broadcast date. However, if you still wish to cancel your registration in advance of the webinar, you will be entitled to a partial refund according to the following schedule.

If canceled

• Three business days or more prior to the webinar date – 75% refund
• Two business days through the webinar broadcast start time – no refund
• Any time after the webinar broadcast – no refund

All cancellations must be in writing and must include:

• Name of registrant
• Membership number (if applicable)
• Email address

Mail or fax your cancellation request to AWWA Customer Service at 303.347.0804. Questions? Call 1.800.926.7337 (Option 1)