Online

• View the full upcoming webinar schedule. 
• After you have identified which webinar you would like to attend, determine if you are viewing as an individual or group. If viewing as an individual, click on “add to cart.” If viewing as a group, select the upgrade option and click on “add to cart.” 
• Upon receiving your AWWA confirmation email you will need to register with GoToWebinar by following the email instructions. 
• You must register with GoToWebinar by 8:45 a.m. MT the day of the webinar in order to receive access. 
• When you register with GoToWebinar, you will be required to enter the AWWA order number in the order field. The order number appears in your confirmation email at the top of the form. 
• Once you register with GoToWebinar, you will receive automatic approval to the webinar. 
• NOTE: If you are not the individual viewing the webinar, it is your responsibility to forward the order confirmation and the hand-out link to the viewer. Your access link to the webinar may be denied if you enter incorrect information in the order number field.

AWWA offers Continuing Education Certificates of Completion

Contact us 

Register through Customer Service at 1.800.926.7337 (Option 1). Phone registration is accepted until 8:45 a.m. MT on the day of the live webinar. 

If you have payment or registration questions or you have not received payment confirmation of your registration, email AWWA Customer Service or call 800.926.7337 (Option 1) or, if outside the United States and Canada, 1.303.794.7711 (Option 0). If you have questions or issues with the archive, please contact Education Services.

Webinars are priced by individual and group rates

As the coronavirus pandemic unfolds, webinar group registration will temporarily allow for webinar access through multiple computer log-ins. Please follow the instruction in your confirmation email if you complete a group registration to receive access to your multiple log-ins. As always, all webinar registrations will receive access to the archive webinar. You can earn CEUs or PDHs with AWWA webinars - Learn how

Cancellation Policy
When you purchase a license you are automatically entitled to view the archived webinar for 30 days, so don’t worry if you can’t make the broadcast date. If you would like to cancel your purchase entirely, AWWA offers a partial refund on advance cancellations.

If you have a conflict and are unable to view the webinar on the date scheduled, the purchase of a site or single registration allows you to view an archived version of the webinar for up to 30 days following the broadcast date. However, if you still wish to cancel your registration in advance of the webinar, you will be entitled to a partial refund according to the following schedule.

If canceled

• Three business days or more prior to the webinar date – 75% refund
• Two business days through the webinar broadcast start time – no refund
• Any time after the webinar broadcast – no refund

All cancellations must be in writing and must include:

• Name of registrant
• Membership number (if applicable)
• Email address

Mail or fax your cancellation request to AWWA Customer Service at 303.347.0804. Questions? Call 1.800.926.7337 (Option 1)

Past-years webinars

The 2019 Webinar bundle is FREE for a limited time to AWWA members!

This option allows you to purchase a recent year's worth of webinar content for a significantly discounted cost. The topics are still considered timely, with a wide range of technology, management and operations topics. 

During the COVID-19 restrictions, the 2019 bundle is FREE for members (normally $295) and $495 for non-members, and includes approximately 20 webinars. AWWA will provide Certificates of completion, and you may be awarded CEUs for AWWA trainings by your licensing agency. Please note that each state/province varies and this does not mean that your agency will award you credit. Please contact your state or province for specifics. 

2019 Webinar Bundle

Learn from all of AWWA’s 2019 webinars and get a grasp on some of the most important topics in the water industry. This bundle includes insights from industry leaders on everything from water loss fundamentals to source water protection and potable reuse. See below for a complete list of the 2019 webinars, and register today to gain access!

Farm Bill: Agricultural Conservation Programs Address Source Water Concerns
Measuring the Success of Your Asset Management Program
Approaches for Developing a Water Conservation and Efficiency Plan
Introduction to Design-Build for Water Projects
Keep Your Hydraulic Model Fresh with Integrated Data
Effective Strategic Planning for Utility Management
Innovative Funding & Financing Strategies: Turning Critical Needs in the Water Sector Into Successfully Completed Projects
Water Loss Control from Source to Tap: Metering Essentials
Succession Planning: It’s Easier Than You Think
Free Resources for Rural Small Systems to Identify and Secure Funding for System Improvements
Maintaining your Utility’s Financial Health  – Using Rates and Fees to Ensure Long-Term Success
Water Main Condition Assessment Methods
Improving Distribution System Water Quality Through Modeling
Proactive Approaches to Optimize Well Field Management
Insights to Potable Reuse and Microbial Risks
Every Drop Counts: The Path to Reducing Non-Revenue Water
Community Engineering Corps—What’s in My Backyard?
Proposed Lead and Copper Rule Revisions– What could it mean for water systems?
2019 Regulatory Update

2018 Webinar Bundle ($295 members/$495 non-members)

2017 Webinar Bundle ($295 members/$495 non-members)

AWWA offers CE Credits/PDH Certificates