Water Operations

The operator career is a promising and stable field. The U.S. Bureau of Labor Statistics estimates that in 2022 there were 124,800 water and wastewater treatment plant operators in the U.S. In general, jobs within the water industry remain relatively less affected by changes in the economy than other industries. Additionally, the U.S. Bureau of Labor Statistics maintains that in 2023 the average salary for water and wastewater treatment plant operators was $54,890 USD per year.

These are some of the key skills that it takes to be a successful certified operator:

• Strong mathematical, mechanical, and science skills
• Ability to read charts, graphs, and maps
• Ability to engage in logical processes for troubleshooting
• Excellent interpersonal, verbal, and written communication skills
• Ability to create records and observations; engage in reporting of issues and lapse of best practices
• Articulates issues, problems, and processes clearly
• Demonstrates a strong commitment to plant safety activities, practices, and standards
• Willingness to work indoors and outdoors
• Willingness to work nights, weekends and holiday shifts — as plants are always running

Utilities have different job requirements based on how large and complex their operations are and what the specific job duties are. Some positions may require a high school diploma, while others demand a stronger math and chemistry background, or an Associate’s or Undergraduate degree.

In some states, you need to pass a certification exam before you can be considered for an operator position. In others, you can get an operator job, but must pass the certification test within a set time frame after being hired. Refer to your state or province for more information about what is required.

Certification tests cover topics such as chemistry, disinfection, biology, hydraulics, treatment techniques, measurement, and math calculations. The exams typically contain multiple choice questions.