The Utility Management Conference™

AWWA/WEF Utility Mgmt logo

Feb. 17-20, 2015
Austin, Texas

Registration is open!

Register Here!

To register, select the option that best describes your membership:

MEMBER: I am a member of AWWA or WEF

NONMEMBER: I am NOT a member of AWWA or WEF

Download the registration form (PDF)

Interested in membership information? Contact us!
WEF Membership
AWWA Membership

Registration Rates

Become an AWWA or WEF member and save on your conference fees! Members save $175 on a full-conference registration if you register by January 20, 2015.

Registration Type
Member Early Rate
by Jan. 20
Rate/Standard Rate after Jan. 20
Full-Conference Registration (Best Value!) Includes technical sessions, lunch and reception does not include workshops $620 $795
Wednesday-Only (includes - Wednesday lunch & reception $360
Thursday/Friday-Only (includes sessions) $310 $485
Student (ID required - Same as Full-Conference) $60 $90
Speaker (40% discount off of the Full-Conference rate) $370 $370
Spouse/Guest Registration (includes admittance to Monday evening reception) $35 $35
YP Summit $75 $75
YP Summit Plus UMC registration $150 $150

Cancellation Policy: Please send cancellations in writing, on company letterhead, via fax or email to AWWA. Phone cancellations are not accepted. All cancellations emailed/fax-dated by 1/20/15 will receive a refund, minus a 25% administrative fee. Beginning on 1/21/15, cancellations will not be refunded; however, substitute registrants are always welcome. Fax requests for substitutions or cancellations to 303.347.0804 or email to

Hotel Information

Fun places to see and things to do during your stay in Austin! View the map.

Hyatt Regency Austin - Limited Availability
208 Barton Springs
Austin, Texas, 78704
$189 per night, plus taxes

Embassy Suites Austin - Downtown/Town Lake Hotel - Limited Availabily
300 South Congress Avenue
$189 per night, plus taxes

Hyatt Place Austin Downtown - Limited Availabily
211 East 3rd St,
$219 per night plus taxes, includes complimentary breakfast and guest room internet.

Hilton Garden Inn Austin Downtown/Convention Center
500 N Interstate 35
Austin, TX 78701
$189 per night, plus taxes

Book your room online today! Available thru Monday, January 20, 2015, or until block is full.

Alert: AWWA & WEF are aware of multiple organizations contacting attendees to solicit hotel rooms. For your protection, reserve hotel accommodations using only the link above. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. If you are contacted by an agency other than Par Avion - the official AWWA Housing Bureau, please email Dina Werkmeister for details.

AWWA-WEF The Utility Management Conference

Registration and hotel reservations are now open!

Over the past 27 years, members of AWWA and WEF have established The Utility Management Conference as one of the leading, most informative, and most prestigious management conferences available. Come prepared to share your experiences and learn from others in similar situations as we respond to the most pressing management issues of the day.

Techical Program


View the 2015 Conference Announcement (PDF)

Check out George S. Hawkins Utility Perspective on UMC 2014 and Strategic Change: Building Enthusiasm and Support.

Thank you to our conference sponsors!

Association of Boards of Certification - Gold Sponsor
Brown and Caldwell - Gold Sponsor
Neptune Technology Group Inc. - Gold Sponsor
Oracle - Gold Sponsor
CH2M HILL - Tote bag
Black & Veatch - Opening General Session
American Water Resources - Networking Reception
EMA, Inc. - Networking reception
HomeServe, USA - Lunch
CDM Smith - Silver Sponsor
MWH Global - Silver Sponsor
Water Research Foundation - Registration packet
Westin Engineering - Lanyards
ARCADIS - Conference program
Carollo Engineers - Conference program

Sponsoring the AWWA/WEF Utility Management Conference provides your organization exposure to an elite group of utility managers and executives from around North America.

Sponsorship opportunities for 2015's The Utility Management Conference are now available. Join us February 17-20, 2015, at the Hyatt Regency Austin Hotel in Austin, Texas, and put your company out front with a conference sponsorship!

UMC 2015 Sponsorship Application (PDF)

Pre-Conference Workshops

UMC workshops provide in-depth, hands-on comprehensive learning opportunities. Workshop registrations do require a separate fee.

TUE01| WaterOpolis - The Value of Water…Issues and Choices
Tuesday, February 17
8:30 a.m. - Noon
$110 early member | $130 after January 19, or nonmember

The primary intent of this workshop is to introduce participants to a unique stakeholder engagement tool, which can be used by utility organizations to engage stakeholders to openly discuss issues and choices regarding their own utility organizations. WaterOpolis is a live budget simulation that uses the industry's Effective Utility Management (EUM) framework. WaterOpolis is a perfect opportunity for attending Board Members, Commissioners, and Governing Body Representatives to engage with staff members (their own, or others) to discuss and debate the issues that must be balanced to plan and deliver utility services.

TUE02 | People are Talking - Are You Listening? Using Customer Research and Branding to Connect with Stakeholders
Tuesday, February 17
8:30 a.m. - Noon.
$110 early member | $130 after January 19, or nonmember

You agree that effective communicating - and connecting- with customers is important. Their support can make or break critical projects. But where do you begin? This interactive workshop will guide you through the steps in the process from research, to branding, and ultimately to strategic communications that deliver your messages in terms that resonate with your customers.

TUE03| Managing Design-Build Projects for the Water Infrastructure
Tuesday, February 17
8:30 a.m. - Noon
$110 early member | $130 after January 19, or nonmember

This workshop is a "problem-solving" interactive education session designed specifically for utility and agency managers involved in capital projects for the water infrastructure. Using real life scenarios (case-studies) attendees will work in small groups and experientially work through the essential steps to organize, contract for and manage a water infrastructure project using the design-build delivery method.

TUE04| Making Knowledge Management An Integral Component of Your Comprehensive Asset Management Program
Tuesday, February 17
1:30 p.m. - 5:00 p.m.
$110 early member | $130 after January 19, or nonmember

The AWWA Knowledge Management Subcommittee and the AWWA Asset Management Committee are sponsoring this workshop because it can be beneficial to "make knowledge management an integral part of a utility asset management program." This workshop will demonstrate the business value of treating knowledge as an asset and discuss approaches for leveraging your business and technical knowledge to make informed investment decisions as part of your asset management program and to address key issues in a timely manner, such as staff turnover. This workshop will combine case study presentations, interactive exercises, small group discussions and individual project development to achieve its aim.

TUE05| Aligning Objectives and Communicating Results: Tools to Help Water Utilities Save Water and Revenue
Tuesday, February 17
1:30 p.m. - 5:00 p.m.
$110 early member | $130 after January 19, or nonmember


Understanding and communicating the interplay between water use, conservation rates, and revenue can be a challenge for many utilities. The Environmental Finance Center and the Alliance for Water Efficiency have a suite of fare-free tools to assist water utilities in evaluating revenue, rates and resources. This workshop will include a discussion and demonstration of four tools designed to help the resource-limited financial savy utility manager.

TUE06| Implementing Sustainable Utility Management Practices to Provide Quality Service to Your Customers
Tuesday, February 17
1:30 p.m. - 5:00 p.m.
$110 early member | $130 after January 19, or nonmember


This workshop will provide tools for assessing your utility, prioritizing areas for improvement, and measuring progress toward your goals. The EUM assessment and improvement framework is a recognized best practice - built for utilities by utilities. Participants will get the chance to experience it for themselves and learn tools they can use to address real-world problems.

Conference at-a-Glance

 *Preliminary Schedule. All conference events take place at the Hyatt Regency Austin.
Tuesday, February 17
8:00 a.m. - 5:00 p.m.  Registration Open
8:30 a.m. - 5:00 p.m.  Workshops (additional fee)
Wednesday, February 18
7:30 a.m. - 6:00 p.m.  Registration Open
8:30 - 10:00 a.m.  Opening General Session
10:30 a.m. - 5:00 p.m.  Professional Sessions
noon - 1:30 p.m.  Luncheon
5:00 - 6:00 p.m.  Networking Reception
Thursday, February 19  
 8:00 a.m. - 5:00 p.m.  Registration Open
 8:30 - 5:00 p.m.  Professional Sessions
 noon - 1:30 p.m.  Lunch break on your own
 Friday, February 20   
 8:00 - 10:30 a.m. " Registration Open
 8:30 - noon           Professional Sessions

Calling All Industry Young Professionals!


The Young Professionals Summit is the premier water and wastewater industry professional development workshop for young professionals.

Join us for this pre-conference event and then stick around to attend AWWA/WEF The Utility Management Conference at a special discounted full-conference price. Registration for both the YP Summit and UMC is now open.

Read all about the YP Summit. 

View the Utility Management YP Summit Flyer (PDF)

For questions regarding registration, lodging or general conference questions, please contact the AWWA Conferences and Events Group.