More than seven in ten Americans (71%) served by a water utility say they are satisfied with their tap water, according to a recent survey conducted by Morning Consult on AWWA's behalf.
The survey about public perceptions of tap water, conducted in June 2021, follows a similar survey conducted in June 2020.
Guidance Documents
Lead Resource Page Lead Communications Toolkit Lead Whiteboard Explainer Lead and Drinking Water: Talking with Your Community Brochure EPA releases revised rule on lead (October 10, 2019), AWWA Connections Transparent Communication Builds Trust Regarding Lead in Drinking Water (2018), Opflow Lead Communication It's Not What You Say but How You Say It (2018), Opflow Lead in water: What level should prompt action? (March 2, 2017), AWWA Connections Public outreach key to mitigating lead risks (May 12, 2016), AWWA Connections Proactive utilities engage media on lead (February 18, 2016), AWWA Connections Communicating About Lead Service Lines: A Guide for Water Systems Addressing Service Line Repair and Replacement (2014)
PFAS Resource Page AWWA Briefing on PFAS Summary of State Policies to Protect Drinking Water