AWWA is currently working on improving our online payment experience.
The ability to renew your membership or subscription or pay outstanding invoices has been disabled as we implement the new system.
Please visit awwa.org/payment-help
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Americans are confident in there tap water, yet water utilities have an opportunity to improve communication to strengthen public trust.
Lead Resource Page
Lead Communications Toolkit
Lead Whiteboard Explainer
Lead and Drinking Water: Talking with Your Community Brochure
EPA releases revised rule on lead (October 10, 2019), AWWA Connections
Transparent Communication Builds Trust Regarding Lead in Drinking Water (2018), Opflow
Lead Communication It's Not What You Say but How You Say It (2018), Opflow
Lead in water: What level should prompt action? (March 2, 2017), AWWA Connections
Public outreach key to mitigating lead risks (May 12, 2016), AWWA Connections
Proactive utilities engage media on lead (February 18, 2016), AWWA Connections
Communicating About Lead Service Lines: A Guide for Water Systems Addressing Service Line Repair and Replacement (2014)