As water sector leaders, utility managers play a critical role in ensuring the protection of public health and the environment. Balancing multiple priorities and relationships, utility managers address complex challenges, adeptly solve problems, and wear a lot of hats to get the job done.
AWWA resources for utility managers provide the essentials needed to manage and lead today’s modern utilities – including performance management, rates and finance information, communications, and business practices.
Strategies to support and expand the role of water utilities as community stewards are provided in the AWWA's new publication, A Water Utility Manager’s Guide to Community Stewardship. The new guide highlights utility innovators and provides utility managers with strategies and tools to support their local communities, effectively engage underserved communities and apply a social equity lens to water service delivery.
Download the Guide
Since 2004 AWWA has conducted our annual State of the Water Industry survey to identify and track significant challenges facing the water industry and to provide data and analyses to support water professionals as they develop strategies to address these issues.