Local government and organizational leaders are called upon daily to work with a variety of groups and individuals, both virtually and in person. The new AWWA self-paced Facilitation Fundamentals for Public Service Leaders eLearning Certificate Program includes four courses designed to help you build capacity in your team while making your meetings more productive and engaging.
Register for the Full Program
ABOUT THE PROGRAM
The elearning program provides leaders with the tools to conduct meetings with their staff, customers, clients for groups small and large, online or in person. As an on-demand training, you can choose where and when to participate. You can also use the program to train one or more of your staff to develop your in-house expertise in facilitating meetings.
Who Can Benefit?
Receive a 20% discount when purchasing the full certificate package! Courses may be taken in any order, and may also be purchased individually.
EL266 - Situational Facilitation and Leadership
Course Length: 2 Hours
This course explores the differences between facilitator, trainer, leader and presenter. Learn about different types of meetings and their needs and participant expectations. Understand how to gain participation in meetings.
Module 1: What Does A Facilitator Really Do?
Module 2: Presenter, Trainer, Facilitator Roles
Module 3: What Type of Meeting is This
Module 4: Levels of Participation
Module 5: Meeting Design Checklist
Register for EL266
EL267 - Facilitation Methods
Course Length: 2 Hour / 0.2 CEU*
Learn how to create a process for everyday agenda items. Understand the pro’s and con’s of each process selected and resources required. Create more engagement in your meetings by using processes that encourage participation.
Module 1: The WHAT and HOW of Your Meeting.
Module 2: Facilitating a 1:1 Meeting
Module 3: Enhancing Communications
Module 4: Capacity Development
Register for EL267
EL268 - Planning and Managing the Meeting
Learn how to recognize good facilitation skills and techniques. Understand how to engage a variety of learning styles. Recognize difficult behavior causes and solutions. Learn how to use reflection at the end of a meeting and ensure follow up after every meeting.
Module 1: Managing the Meeting
Module 2: Closing Out The Meeting
Module 3: Basic Facilitation Skills
Module 4: Dealing With Difficult Situations
Register for EL268
EL269 - Virtual Meeting Tips and Tricks
Course Length: 2 Hour
Course Description: Learn how to plan, organize and select the appropriate technology and methods for your online meetings. Know how to prepare and educate others for full participation. Learn how to integrate online activities and energizers. Learn how to follow up, celebrate and create closing conversations.
Module 1: Getting Started With Online Meetings
Module 2: Preparing Before The Online Meeting
Module 3: Best Practices During the Meeting
Module 4: How to Effectively Close Out an Online Meeting
Certificate Program Includes: