AWWA Resources on Workforce


Workforce strategies represent a critical element of management in the water industry. Workforce strategies include building resources to help attract, recruit, train, and retain talented and skilled employees.


Focus On:


AWWA Report: Operator Licensing Requirements Across the United States

This report catalogues licensing requirements for water and wastewater operators across all 50 states to determine opportunities for and barriers to cross-training. Need-to-know criteria (NTKC) were identified by state to help operators prepare for certification examination, identify states that use Association of Boards of Certification (ABC) NTKC criteria, develop their own criteria, or have a combination of two.


Download the report



2020 Utility Management Conference, Anaheim, February 25-28

AWWA Policy Statements

AWWA's policy statements are brief statements on protecting and improving water supply, water quality, management, and the interests of the public and the environment. They are written by consensus, subject to review and comment by AWWA committees, councils, and members. Because they represent AWWA's position on these matters, they are approved by the AWWA Executive Committee of the board of directors.

Technical Committee Engagement

AWWA members are recognized globally for their industry expertise and their generosity in sharing that expertise for a better world through better water. AWWA members participate in committee activities, developing conference programs, writing technical manuals, developing standards, creating educational content and contributing to AWWA publications. Committee members primarily interact through conference calls, emails, and face to face meetings at conferences and events.  Access more information on volunteering for an AWWA committee.

The following committees are active in addressing workforce issues: 


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