For certain events, AWWA provides Certificates of Completion representing CEUs, which can then be converted to a variety of units. You must verify requirements with your state licensing agency prior to registering and receiving credit for your trainings.
Instructions to access certificates are below.
Thanks to all who joined us in San Antonio! For attendees that used the AWWA Mobile app to track your in-person session attendance, please read below for information on accessing your Certificates of Completion.
For in-person ACE attendees & operators: AWWA applied to many U.S. states' operator licensing agencies - be sure to check with your specific agency to determine if ACE22 will apply to your license. You neeeded the 'AWWA Events' mobile app to scan in & out of each session you attended in-person. You may then access your certificates after July 30 following the five steps below.
For ACE Virtual Attendees: Certificates are not provided for watching a recorded session. While the ACE22 Virtual program was not developed for Operator CEUs (i.e. attentiveness monitoring, quizzes, and polling did not occur), AWWA will however provide Certificates of Completion for ACE Virtual sessions attended real-time and in-full during live streaming on June 12-15, 2022, following the five steps below. Virtual programming approval varies greatly per state and license. Again, certificates are not provided for watching a recording.
If you are having problems with login, please call 800.926.7337 or email Customer Service for assistance. Please read the disclaimer below and allow 30-60 days for certificate processing time.
AWWA provides Certificates of Completion for many trainings. We also work with several state Operator licensing agencies and attempt to obtain Operator CE approvals for select trainings. To receive a Certificate of Completion, attendees must review the program's specific requirements, and we recommend you contact your licensing agency in advance. Instructions to access your self-service certificate are above.
In-person conferences and symposia will provide an attendance-tracking method onsite. You will track which sessions you attend each day. Please inquire onsite for specifics.
AWWA Virtual Conferences: Only some of AWWA's virtual conferences include elements for tracking attendance - be sure to ask first! Acceptance of virtual programming varies widely per state. For Operator CEUs, live attendance with interaction (Q&A, surveys, polling, chatting or quizzes) is often required. Contact your state agency in advance. Live attendees at select AWWA events will have access to certificates of completion for session attended in-full, however, this may not imply operator CEUs.
Online eLearning Courses Many states will approve eLearning courses, please contact your licensing agency for details before purchasing online training. After successfully completing a course you will have access to a certificate within your AWWA account.
Webinars Limited states will approve webinars for Operator training. Attendees will receive Certificates of Completion for live webinars, however this does not imply Operator CEUs. Operators must contact your licensing agency for details before viewing a webinar. Please see above for instructions to access your certificate of completion.
Seminars are filed for Operator CEUs in states based on attendee Operator enrollment and Operator request. See above for instructions to access your certificate of completion.
All approvals are at the discretion of your licensing agency. Please note that a Certificate of Completion does not guarantee that your agency will award you credit. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license; and 2. To confirm what you need to submit for credit approval. You must contact your specific licensing agency for details. AWWA recommends that you:
0.1 CEU = 1 Contact Hours
1 Contact Hour = 60 minutes of instruction (not including breaks)
How to convert CEUs:
Professional Development Hours (PDHS)
1 PDH = 60 min
Store your CE Credits all in one place with the CE Credit reporting tool. You can print your AWWA certificates, sorting by program or date range (goes back SEVEN years). You can even use the transcript as an official document!
To Access Your Transcript
Transcript is capable of consolidating two types of records:
CE Credits entered by AWWA
Customer-entered CE Credits
For credits information or questions, please email Education Services or complete the Credit Inquiry form above.