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FREE Small Systems Training

Does your public water system serve a population under 10,000? If so, there are FREE training opportunities coming to your state and online. Learn more

FREE eLearning Courses designed for Small Systems

Work for a small public water system serving a population of 10,000 or less?

Register today for a FREE 3-hour Revised Total Coliform Rule eLearning course - brought to you by AWWA, the Rural Community Assistance Partnership and USEPA.

Register today for a FREE 2-hour Financial Sustainability for Small Systems eLearning course - brought to you by AWWA, the Environmental Finance Center Network and USEPA.

Additional FREE Small Systems Training

Training and Resources

Asset management

Board training and management issues

Certification and operator training

Consumer relations/involvement/education

Contract operators

Effective Utility Management

Effective Utility Management is a process for water and wastewater utilities to identify and address their management needs.

See AWWA's Effective Utility Management page for more information.

Financial management and planning

General technical

Managerial capacity

Operator retention and workforce issues

Rules & regulations / understanding of risks

Security and emergency response

Source water protection planning

Succession planning


Volunteer groups

Search AWWA articles

Search decades of archived articles published in Journal AWWA and Opflow on this and many other related topics.

SMCLs and Ammonia: What Every Operator Should Know 

Utilities are not required to test for ammonia. However, this contaminant can cause many water quality issues if not properly treated (e.g., nitrification, chlorine demand and corrosion). Ammonia often occurs in sources with other Secondary Maximum Contaminant Levels (SMCLs), and many systems are under pressure to provide treatment. In order to provide utilities, and particularly small systems, with an overview of the state of the science for SMCLs and ammonia treatment, the AWWA Inorganics and Inorganic Contaminants Research Committees Project Team created two informative documents from funding by the AWWA Technical & Education Council.  

AWWA's Ammonia Fact Sheet  (PDF)
AWWA's SMCLs Fact Sheet  (PDF)


awwa publications


Best practices for setting rates, fees, and charges, especially for water utilities serving up to 10,000 population. 

Purchase it today


2018 Annual Conference & Exposition

Register today

Small Systems Outreach Services Committee

The SSOSC has developed an overview of the areas in which they provide guidance through the Small Systems Resource Community. 

Download the brochure (PDF)

AWWA Policy Statements

National Rural Water Association

National Rural Water Association logo

The National Rural Water Association is a utility membership association supporting rural and small water and wastewater utilities by providing training, technical assistance and source water protection assistance.

Rural Community Assistance Partnership

Rural Community Assistance Partnership logo

The Rural Community Assistance Partnership helps rural communities with populations under 3,300 find sustainable solutions for issues such as gaining access to safe drinking water supplies, protect groundwater supplies and watersheds, and plan and finance infrastructure projects.

RCAP has produced a series of videos for a wide range of stakeholders including system managers, operators, board members and more. Also, check out The Big Guide for Small Systems: A Resource for Board Members

A Guide for Small Public Water Systems

The U.S. Environmental Protection Agency has released a new guide to help systems serving 1,000 people or fewer comply with the Revised Total Coliform Rule. The four-part document can serve as both a quick reference an in-depth guide for the requirements set to take effect April 1, 2016. The Revised Total Coliform Rule: A Guide for Small Public Water Systems also includes a checklist to help systems determine their compliance with the rule and appendices with information on routine monitoring frequencies. 

Download the full guide