Purchasing Information

Digital Downloads & Single-user and Multi-user
Standards Subscriptions
International orders
Quantity Discounts
Payment Terms/Returns Policy/Shipping info

Digital PDF Downloads – Single-user and Multi-user

AWWA offers digital downloads (PDF files) for Standards, Manuals, and many of our technical books.

Single-User Licenses
When you purchase the PDF digital download you are purchasing a single-user license to that document. This license is for your use only and cannot be shared in anyway. If you would like to share the document, you must purchase a multi-user license. AWWA Single-User license Agreement

Multi-user Licenses
Multi-user licenses are priced according to number of users. Use the following multiplier on either the member or the nonmember price to determine cost of license. AWWA Multi-User License Agreement
2 to 9 = 1.9 x cost of the document
10 to 24 = 2.85 x cost of the document
25 to 49 = 3.5 x cost of the document
50+ = 4. 2 x cost of the document

To purchase a multi-user license, please email association services or 303.794.7711 | 800.926.7337

Once purchased, PDFs are available in the My Account section on the site under My Downloads.
The full set of Standards and the full set of Manuals are delivered on CD-ROM.

AWWA digital downloads can be found in the AWWA Store along with our printed products. You can either navigate by listed product types or search the AWWA Store. PDF files are designated as PDFs in the product’s name as well as by their search-result icon.

PDF files are DRM-free and unlocked. 

International orders

AWWA welcomes orders for its products from anywhere in the world. Payment must be made in US currency. Note that customers are responsible for duties, taxes and customs charges assessed by entities other than AWWA.

International Shipping. AWWA will add shipping charges to all orders from the AWWA Store. Shipping charges are calculated at 40% of the order total. International shipping for CD-CROMs and DVDs is a flat rate of $15.00. Orders are shipped Foreign Expedite: 5-15 business days for delivery. For any special requests or if you need assistance, please call Customer Service at 001 + 303.794.7711.

International Distributors

International customers for AWWA technical resources may prefer the rapid service of a local distributor.

United Kingdom, continental Europe, the Middle East, and Africa
Individual Orders:
Eurospan Group - Online bookstore
3 Henrietta Street | London WC2E 8LU | United Kingdom
Trade Orders & Enquiries:
Tel: +44 (0) 1767 604972 | Fax: +44 (0) 1767 601640 Email: eurospan@turpin-distribution.com

Additional Licensing & Distribution Partners
IHS Global
Techstreet Inc.
SAI Global
American National Standards Institute (ANSI) 
Knovel Corp.
Compu.tecture Inc.

ELOT (Standards only, Greece)

Normdocs Inc. (Standards only)

Aditya Books (P) Ltd
BSB Edge Private Limited
Kabdwal Book International
Techniz Books International
Infotech Standards (Standards only)

Thailand, Vietnam, Cambodia, Laos, Myanmar
Booknet Co. Ltd.

Malaysia, Brunei
Apex Knowledge Sdn Bhd

Choice Texts Pte Ltd
Putra Standards

Mid-Far East
Hakhen Books
Elit Kitabevi Tic. Ltd.
Haward Publications

South America
Nortec (Standards only)