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Public Notice -- Consumer Education: The Missing Link in Cross-Connection Control (PDF)

  • Author(s): Byus, Lou Allyn
  • Publications: Opflow
  • Issue Date: November 2010
  • Volume / Number: 36, Number 11
  • Page(s): 8
  • DOI:
  • Product Number: OPF_0073085
Full Text: pdf

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This article stresses the importance of water utilities actively continuing cross-connection education for their customers. The article suggests that utilities establish alliances with the plumbing industry and backflow associations to educate consumers, and lists several forms of outreach for conducting ongoing consumer education.

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