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Communications & Customer Relations Programs

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Welcome.  This committee homepage provides information related to the Communications and Customer Relations Programs activities. Comments about the functionality of this page and features you would like to see implemented are valuable to AWWA. Please contact me with your ideas.

Mission: To develop and maintain standards that identify the framework and components of a comprehensive utility communications plan, as well as identify the everyday practices for customer service, customer account management, customer strategy, and customer education and outreach.

AWWA Staff Contact:
Ms. Stephanie M. Passarelli P.E.
Phone: 303347 6245




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