AWWA/WEF The Utility Management Conference™ - March 5-8, 2019 | Nashville, TN

Over the past 30 years, members of AWWA and WEF have established The Utility Management Conference™ as one of the leading, most informative, and most prestigious management conferences available. Water and wastewater managers and professionals will gather to hear the latest approaches, practices, processes, techniques, case studies, and research in all aspects of utility management. Come prepared to share your experiences and learn from others in similar situations as we respond to the most pressing management issues of the day.

Become a sponsor

Conference Registration

Register online

Are you a WEF member and not an AWWA member? Use this link for your registration discount. 
*Note - discount applied at checkout.

Download the registration form (PDF)

Registration Rates

Become an AWWA or WEF member and save on your conference fees! Members save $180 on a full-conference registration if you register by February 4, 2019.

Registration Type
Early Member Rate
thru Feb. 4                                     
Early Nonmember
thru Feb. 4


after Feb. 4                                           
Late Nonmember
Rate after
Feb. 4
Full-Conference Registration (Best Value!) (Includes lunch & reception, workshops not included) $630 $810  $810  $910
Wednesday-Only (Includes Wednesday lunch & reception) $370
$550  $550  $650
Thursday/Friday-Only (Includes sessions) $320 $500  $550  $650
Student (ID required - Same as Full-Conference) $35 $35  $35  $35
Speaker (40% discount off of the Full-Conference rate) $375 $375  $375  $375
Spouse/Guest Registration (Includes admittance to Wednesday reception) $35 $35
 $35  $35
YP Summit (Includes Monday & Tuesday receptions, Summit) $110 $150  $110  $150
YP Summit Plus UMC registration (Available to Summit attendees only $160 $200  $160  $200
 Tuesday half-day workshops  $110  $210  $210  $310
 Tuesday full-day workshop  $195  $295  $295  $395

Cancellation Policy: Please send cancellations in writing, on company letterhead, via fax or email to AWWA. Phone cancellations are not accepted. All cancellations emailed/fax-dated by 2/4/19 will receive a refund, minus a 25% administrative fee. Beginning on 2/5/19, cancellations will not be refunded; however, substitute registrants are always welcome. Fax requests for substitutions or cancellations to 303.347.0804 or email to customer service

Photo and Information Release: By registering for this event, you agree to allow AWWA and WEF to use your photo in any AWWA or WEF-related publication or website. Registrants may receive show-related and promotional emails from sponsors. AWWA uses a third party for this service, and at no time was your email disclosed to sponsors. 

Hotel Information

Renaissance Nashville Hotel
611 Commerce St, Nashville, TN 37203

Conference Rate: $249 plus tax per night.   
*Rates valid thru Feb. 4, 2019 or until block is full, whichever happens first.

Get away to the Music Capital of the World at Renaissance Nashville Hotel. Enjoy the perfect location within walking distance of premier downtown attractions, including B.B. King's Blues Club, Country Music Hall of Fame, Ryman Auditorium and the historic Second Avenue District. 

Book a Room

Alert: AWWA is aware of multiple organizations contacting attendees to solicit hotel rooms. For your protection, reserve hotel accommodations using only the link above. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. If you are contacted by an agency other than Par Avion - the official AWWA Housing Bureau, please email AWWA Lodging

The AWWA/WEF Young Professionals (YP) Summit is the premier water and wastewater industry workshop for young professionals. Join other future leaders by exploring your role in water and discussing how you can best serve your organization and community. 

Learn More

2019 Technical Program

 View the online technical program

Are you a speaker? Access the Speaker Portal here. 

Who attends UMC?
  • Utility managers and executives 
  • CFOs and finance directors 
  • Public works directors
  • Human resource professionals
  • Public officials
  • Regulatory 
  • Board members


Utility Management Conference at-a-Glance
 Preliminary Schedule (subject to change). All conference events take place at the Renaissance Nashville Hotel

Tuesday, March 5
7:30 a.m. - 5:00 p.m.  Registration Open
8:30 a.m. - 5:00 p.m.  Workshops (additional fee)
Wednesday, March 6 
7:30 a.m. - 6:00 p.m.  Registration Open
8:30 - 10:00 a.m.  Opening General Session
10:30 a.m. - 5:00 p.m.  Professional Sessions
noon - 1:30 p.m.  Luncheon
5:00 - 6:00 p.m.  Networking Reception
Thursday, March 7   
 7:30 a.m. - 5:00 p.m.  Registration Open
 8:30 - 5:00 p.m.  Professional Sessions
 noon - 1:30 p.m.  Lunch break on your own
 Friday, March 8 
 7:30 - 10:30 a.m.  Registration Open
 8:30 - noon           Professional Sessions

Pre-Conference Workshops 

Tuesday, March 5

Workshops provide in-depth, hands-on comprehensive learning opportunities. Workshop registrations do require a separate fee.

PCW01—The Executives Guide to the Internet of Things (Making IoT Practical) (half day, A.M.)
A workshop intended to educate water utility executives and managers in the broad topic of intelligent water systems, but with a specific emphasis on “The Internet of Things (IoT)”.  

PCW02—Applying Design Thinking to Solve Asset Management Challenges (half day, A.M.)
Premier opportunity to learn how to apply concepts of Design Thinking to address challenging problems facing asset management programs in our industry. Through a dynamic innovation experience, participants will design actionable solutions around optimal data utilization, effective change management, and sustainable processes to embed and improve utility asset management program.

PCW03—Telling Your Story Through Content Marketing: Creating valuable, relevant and consistent communication effectively and efficiently (half day, A.M.)
Content marketing is a communications method that harnesses and aligns your communication resources to ensure you are attracting an audience that will engage with you. Learn the tools and the techniques from leading utilities of all sizes to start or enhance your communication efforts. Content marketing can increase customer understanding of services and acceptance of rate increases.

PCW04—Developing the Leader Within and Employee Engagement in the Water/Wastewater Sector (full day, includes lunch)
This is an interactive workshop that uses the philosophy that a person must become a fully integrated human being before they can become an effective leader and help engage and motivate others. Concepts of transformational, servant, and ethical leadership, and incorporating the decision-making process will be presented.

PCW05—Effective Utility Management (EUM) - A Water Utility Management Framework for Continual Improvement and Success! (full day, includes lunch)
Newly updated, endorsed by USEPA and ten national water associations, this hands-on, participative workshop will provide utility managers with the tools needed to quickly assess strengths, prioritize areas of desired improvement, and utilize the most widely accepted utility management system to optimize and track performance. Learn from peer utility leaders on how to take your utility to the next level!

PCW06—Evaluate Your Utility’s Existing Emergency Plan or Outline a new One (half day, P.M.)
Recent disasters demonstrated that every utility must integrate preparedness into operational planning. This workshop brings to life the principals and details of the newly released M19 Guidance on Emergency Planning for Water and Wastewater Utilities. Together with experts in utility emergency planning, attendees can bring existing emergency plans to evaluate and make current or make new plans.

PCW07—Effective Tools to Optimize Utility Operations (half day, P.M.)
This interactive, hands-on workshop focuses on the benefits of using AWWA Utility Management Standards for treatment, distribution, source water protection, business practices, customer relations, and emergency preparedness. Case studies of how utilities have implemented self-assessments and peer reviews to optimize utility operations will be highlighted.

PCW08—HELP WANTED: Workforce Development Takes More Than a Classified Ad (half day, P.M.)
Gain effective ideas and tools for workforce development from the experience and successes of your peers. Interact and share ideas with each other to develop and action plan for workforce development that you can implement at your utility.


For questions regarding registration, lodging or general conference questions, please contact the AWWA Conferences and Events Group.