Transformative Issues Symposium on Affordability - August 6-7, 2018 | Washington D.C.

Thanks for attending the inaugural 2018 Transformative Issue Symposium on Affordability! With financing of infrastructure renewal and replacement projects being a significant concern for many water and wastewater utilities, rate increases have been necessary for some utilities to sustainably fund infrastructure projects on an ongoing basis. Rate increases can increase the financial burden on utility customers, particularly low-income customers with the most highly impacted customers dedicating a significant portion of their household income toward water/wastewater utility bills. To reduce the impact, many utilities have implemented programs to assist low-income customers. Water utilities have addressed affordability concerns in many ways with the legislative framework driving differences at a local, regional and federal level.

The 2018 Transformative Issues Symposium on Affordability brought together water sector professionals from across North America to discuss the most important and challenging issues associated with affordability. This event featured presentations given by affordability thought leaders and will engage attendees in facilitated discussions to help foster the exchange of ideas on this evolving topic of concern. 


Thank you for joining AWWA and WEF at the inaugural Transformative Issues Symposium on Affordability.  

Topics focused on identifying affordability concerns, overcoming legal and regulatory barriers, customer assistance programs, utility rate setting, and infrastructure financing and case studies sharing lessons learned from affordability programs implemented by water and wastewater utilities. The content considered key questions, challenges, solutions and areas of acute interest most relevant to advance the knowledge and understanding of affordability on a federal, state and regional/local level.


To view the conference proceedings: Click on 'Technical Program' then in each session you want to view, click 'session details'. Or, in the top right click 'download all' to access all proceedings. If presenters have submitted their presentations, the pdf will be listed under each presentation title. 

View AWWA's Resource Community on Affordability


For questions regarding registration, lodging or general conference questions, please contact the AWWA Conferences and Events Group.