Pre-conference workshops will take place on Sunday, June 12, 2022 and offer a full-day opportunity to take a deep-dive into today's most relvant water topics. Register for ACE22 Pre-conference Workshops (additional fee) during the registration process. If you would like to add a workshop to your current registration, email your requests to

Pre-Conference Workshops

PCW01: Proactive Management of Aesthetic Quality to Maintain Consumer Confidence

9:00 a.m. – 4:00 p.m.

Even when water systems meet regulatory requirements and have safe water available for customers, aesthetic problems of taste, odor, color, and suspended matter can occur, deteriorating the public confidence and trust that took years to build. 

This workshop will give water utility personnel, such as water quality, public relations, customer service, and regulatory managers, an overview of need-to-know criteria for better managing and mitigating aesthetic problems in drinking water.

PCW02: The Gamification of Asset Management

9:00 a.m. – 4:00 p.m.

The team is huddled in the locker room and about to take the field. Do the players know their role and understand the game plan? 

  • Do they have a sense of the opponents they will be facing and how to minimize their vulnerabilities?
  • Will the consistent patterns the team practiced in the playbook be effective in the game?
  • Will they be able to learn from their efforts to improve how they play in the next game? 
  • Will they be able to put points on the board and win the game? 

This workshop centers on the premise that most successful Asset Management (AM) programs center upon building a strong team atmosphere where action on the field serves as the basis for learning and improving. 

Using an interactive facilitation approach that includes brief presentations and group exercises, attendees will be led through five stages of AM maturity: innocence, awareness, understanding, competence, and excellence. The backdrop for moving through each of the stages will orient around a “team sports” analogy using terms and examples that can be easily applied and transferred back to utility scenarios. 

Attendees will walk away with not only a clearer sense of their own program and practical steps they can take to improve it, but also gain perspective from other utility case examples and expert guidance and insight.

PCW03: Critical Information for Advancing Your Water Main Condition Assessment Program

PCW03 is sold out.

9:00 a.m. – 4:00 p.m.

This workshop is a forum for information exchange among utilities on case studies and lessons learned from undertaking water main condition assessment programs. 

First, we will present and discuss the importance of creating an organized data management system, as well as how to best use inspection data for decision-making. We will then cover deployment risks, validation techniques, and the investment value of pressure monitoring to reduce water main breaks, average wall assessment inspections using low-resolution tools, and accurate defect locating and quantification using high-resolution inspection tools. Lastly, utilities will share tips and advice for how to minimize the cost of field inspections. 

Please note: PCW03 is sold out.


PCW04: Calibrating Water Distribution System Models

9:00 a.m. – 4:00 p.m.

Water distribution system model calibration can be a daunting task. There are many parameters to adjust to achieve good calibration. 

This workshop lays out a logical procedure on identifying problems with uncalibrated models and helps the modeler decide what data to collect, what parameters to adjust and how to evaluate the results. 

The workshop will cover water quality and real-time modeling as well as standard hydraulic modeling for design.


PCW05: Water Utility Management: What you don’t know that you probably should!

9:00 a.m. – 4:00 p.m.

Increasing demands, changing technologies, uncertain costs and aging infrastructure complicate every Utility manager's role. Whether the utility is large or small, successful management requires more than single-subject expertise. Today's leaders must optimize the operations and maintenance activities of the utility, effectively serve and communicate with its customers and other stakeholders, continuously improve its workforce capabilities, replace aging infrastructure with scarce financial resources, appropriately manage its risks, and keep up with the rapidly changing information systems and technology. 

AWWA’s M5 Manual – Water Utility Management delivers deep experience, strength and context for each of these concerns. Newly minted utility managers will find within M5 a means to untangling today's multiple utility issues for a successful and fulfilling career. The M5 Manual will also help seasoned utility managers build upon their prior knowledge and broaden their perspectives. 

The presentations are from public and private utility executives, senior water and wastewater engineers, and principal management and financial consultants. These experts will share the water industry's best practices, methods, approaches, and overall strategies to help participating utility managers remain heroes in today's complex and ever-changing world.

PCW07: Implementation of AWWA Management Standards for Source Water Protection and Emergency Preparedness and Security Practices

12:15 p.m. – 5:00 p.m.

This interactive hands-on workshop focuses on the implementation of the AWWA Utility Management Standards to optimize utility operations in the areas of: Source Water Protection, Emergency Preparedness, and Security Practices. Participants will use the standards and checklists to identify gaps in specific programs used at their utilities. 

ACE22 Facility Tours - Sold Out

T1: San Antonio River Tunnel & Flood Management Tour

Tuesday, June 14 - Sold out. All tours are now closed.
8:00 am - 12:00 noon

Tour Location: Olmos Dam, Flood Tunnel Inlet, Nueva Street flood gates and Tunnel Outlet
Tour Cost: $60
Max Attendance: 25 - Sold out. All tours are now closed. 

This will be a tour of the San Antonio River Flood Tunnel and Flood Management facilities. We will begin the tour at the Olmos Dam which is 49 feet high at the crest and 1,941 feet long. The gate encompasses 6 gates used to release water during flood events. 

Next, we will visit the Flood Tunnel Inlet. The tunnel is 24 feet in diameter, 150 feet below the City of San Antonio and runs 3.2 miles towards south of town. At the inlet you will be able to see the trash racks used, 5 recirculation pumps, and 24-foot diameter tunnel inlet. 

Next, we will visit Nueva Street flood gates, which provide more flood management in the downtown area. We will end the tour at the tunnel outlet where you can see the recirculation system to keep water pumping through the system back to downtown during drought conditions.

Comfortable walking shoes and clothes are encouraged.

T2: Clouse Water Recycling Center

Tuesday, June 14 - Sold out. All tours are now closed.
8:00 am - 12:00 noon

Tour Location: Steven M. Clouse Water Recycling Center
Tour Cost: $60
Max Attendance: 50 - Sold out. All tours are now closed. 

Find out what happens “after the flush” as you investigate the path wastewater takes through San Antonio’s largest water recycling center, with an average day capacity of 125 million gallons per day. Participants follow the flow of wastewater through the Steven M. Clouse Water Recycling Center, getting off the bus at key locations for a closer look (and smell!) of the water recycling process. 

The plant, commissioned in 1987, is home to centralized biosolids processing operations for the entire system, a state-of-the-art biogas to energy facility, and supplies the eastern leg of the largest direct recycled water delivery system in the nation.

Comfortable walking shoes and clothes are encouraged. A waiver is required.

T3: H2Oaks Center

Wednesday, June 15 Sold out. All tours are now closed.
8:00 am - 12:00 noon

Tour Location: SAWS H2Oaks Center
Tour Cost: $60
Max Attendance: 25 - Sold out. All tours are now closed. 

The San Antonio Water System’s H2Oaks Center can provide almost 1/3 of the water supply for the city’s 1.9 million customers with three water supplies, all operated from the H2Oaks control room: desalinated water, Edwards Aquifer water stored using aquifer storage and recovery, and treated Carrizo Aquifer water. 

All three water supplies are combined in clearwells prior to distribution to the east and west reaches of the complex water distribution system.  This tour includes a presentation on San Antonio’s many water sources and a tour of a state-of-the-art desalination plant.

Comfortable walking shoes and clothes are encouraged. A waiver is required.

T4: AT&T Lock & Dam on Museum Reach

Wednesday, June 15 Sold out. All tours are now closed.
9:00 am - 11:00 am

Tour Location: San antonio River along the Museum Reach
Tour Cost: $70
Max Attendance: 20 - Sold out. All tours are now closed. 

This will be a tour of the improvements made to the San Antonio River along the Museum Reach. Spanning the length of a bridge, the structure links a 1.3 mile section of the Riverwalk to the historic VFW Post 76, the San Antonio Museum of Art and the Pearl brewery. The San Antonio River falls approximately nine feet from Brackenridge Park and the Pearl Brewery to downtown.

In order to allow boat travel from Downtown up to the Pearl, engineers devised a lock and dam system into the River Improvements Project. Via the AT&T Lock & Dam, river barges are raised and lowered to allow for unimpeded traffic up and down the river. The lock was designed to raise and lower boats between varying elevations along the river... similar to locks navigated by vessels on the Erie Canal.

Comfortable walking shoes and clothes are encouraged. 

Hear What People are Saying About ACE

"ACE is special to me because I get to be around people who dedicate their lives to protecting public health."

— Water Operator, ACE19 Attendee