AWWA Provides Certificates of Completion


AWWA utilizes the conference mobile app to scan in and out of sessions. Please read below for information on accessing your Certificates of Completion. 

To access your self-service Certificate(s) of Completion: 

  1. Wait 60 days, then visit
  2. Click "My Account" in the upper right hand corner
  3. Login using your AWWA website User Name and Password (or reset if forgotten)
  4. In your account, select 'My Transcripts' from left-hand menu
  5. Click 'Download' button next to each program certificate

If you are having problems with login, please call 800.926.7337 or email for assistance. Please read the disclaimer at and allow 60 days for processing. 

Learn more about continuing education at

For in-person attendees & operators: For ACE23, AWWA will apply for pre-approval from many U.S. state and Canadian provincial operator licensing agencies. Be sure to check with your specific agency to determine if ACE will apply to your license. You neeeded to have installed the 'AWWA Events' mobile app to scan QR codes to sign-in and sign-out of each session you attended in-person. You may then access your certificates after July 30 following the five steps above. 

For ACE Virtual Attendees:  Certificates are not provided for watching a recorded session. While the ACE Virtual program is not developed for Operator CEUs (i.e. attentiveness monitoring, quizzes, and polling did not occur), AWWA will however provide Certificates of Completion for ACE Virtual sessions attended real-time and in-full during live streaming, following the five steps above. Virtual programming approval varies greatly per state, and license. Again, certificates are not provided for watching a recording.