Toronto, Ontario, Canada 


AWWA welcomes you to our 2023 Annual Conference & Exposition (ACE23) in the breathtaking capital city of the province of Ontario. Located on the northern shores of Lake Ontario, Toronto is centrally located between New York City, Chicago and lies within a 90 minute flight for over half the U.S. and Canadian population.

With a population of over 2.9 million people, Toronto ranks as the fourth largest city in North America. Famous for its diversity and global culture, with more than 200 languages and dialects, a visit to ACE23 is sure to mesmerize. Start planning your exploration today!

Hotel Reservations

While the ACE23 hotel block deadline has now passed, Toronto does still have hotel rooms available. 

Search general availability via the City of Toronto Hotel Search

For all edits or cancellations, please contact your individual hotel directly - contact information is available via the official ACE23 Hotel Block page. For special assistance, call your hotel directorly or the Connections Contact Center at (310) 590-4736, Monday-Friday 6am-3pm PST.  

Any reservation canceled after 4/21/23 will incur a $50 USD cancellation fee. This is separate from hotel cancellation policy. 

Note: Connections Housing, Inc is the only official housing company approved by AWWA.

Traveling to Canada

Updated March 20, 2023 Government of Canada has announced the removal of all COVID-19 entry restrictions. All people can continue to do their part to protect themselves and others by getting vaccinated and boosted, using high quality and well-fitted masks where appropriate, self-isolating if they have symptoms and self-testing if they can. Travelers are still encouraged to use the optional Advance Declaration feature in ArriveCAN to save time at the airport by submitting their customs and immigration declaration in advance of arrival.

As a reminder - travelers must satisfy a Canadian border services officer that they meet the requirements for entry into Canada. Travelers should ensure that they have a valid and up to date passport; it is the only universally accepted identification document. Additionally, a valid visa or Electronic Travel Authorization (eTA) may be required. 

Information on U.S. Passports 
Find out if you need further documentation to travel to Canada 
AWWA Visa Invitation Request Letter 

ACE23 sessions & exposition will take place in the Enercare Centre and Beanfield Centre (Exhibition Place Complex), 100 Princes' Blvd, Toronto, ON M6K 3C3, Canada.

ACE23 Hotel Map

Hotel Shuttle Information

ACE23 hotel-to-convention center shuttle service will be provided for most hotels. See route detail below. 

Buses will stop at hotels noted with asterisk (*).  

Route A:

*Chelsea Toronto
*Sheraton Centre

•    Marriott Downtown CF Toronto Eaton Centre: 7 minute walk to pick up shuttle at Chelsea
•    Courtyard by Marriott: 9 minute walk to pick up shuttle at Chelsea
•    Holiday Inn: 7 minute walk to pick up shuttle at Chelsea
•    DoubleTree by Hilton Downtown: 7 minute walk to pick up shuttle at Chelsea
•    Hilton Toronto: 3 minute walk to Sheraton Centre

Route B:

*Fairmont Royal York
•    Intercontinental: 4 minute walk to pick up shuttle at Fairmont Royal York
•    Toronto Marriott City Centre: 10 minute walk to pick up shuttle at Fairmont Royal York 
•    Hyatt Regency: 12 minute walk to pick up shuttle at Fairmont Royal York

Route C:

*Omni King Edward hotel
*Westin Harbour Castle
*Delta Toronto

•    One King West Hotel: 3 minute walk to pick up shuttle at Omni King Edward Hotel

ACE23 Hotel Shuttle Hours:

Sunday, June 11 | 8:00 am – 6:00 pm
Monday, June 12 | 7:00 am – 6:00 pm
Tuesday, June 13 | 7:00 am – 6:00 pm
Wednesday, June 14 | 7:00 am – 7:00 pm

See below 
for local airport & other transportation discounts! 

Ground Transportation Discounts

In Toronto – GO means green! 

Save money and travel sustainability 

AWWA has partnered with Toronto Metrolinx to provide discounts to ACE23 attendees on tickets for their local heavy and light rail lines. These trains can efficiently get you from airport to central business district and from central business district to Exhibition Place. 

UP Express

The UP Express is a dedicated air-rail line that connects Toronto Pearson Airport and Downtown Toronto, where most our ACE23 Hotels are located. Using promo code AWWA23 during check out will give you a 25% discount on tickets. 

These tickets can be purchased any time and are good for 1 year. With our ACE discount, a 1-way trip from Pearson to Union Station will cost around $7.00 USD. 

UP Express - Airport/Downtown tickets 

GO Transit

Toronto’s GO Transit is a city spanning light rail and bus service. Using promo code AWWA23 during check out will give you a 15% discount on all e-tickets. 

The Lakeshore West line between downtown’s Union Station and Exhibition Place runs every 30 minutes and is a 7-minute trip. 

Tickets are valid for 7 days from purchase. With our ACE discount, a 1-way trip from Union Station to Exhibition Place will cost around $3.00 USD. 

GO Transit Toronto





Connections Housing Bureau is the ONLY approved ACE23 housing partner. AWWA is aware of multiple fraudulent and unauthorized organizations contacting attendees to solicit hotel rooms. For your protection, reserve hotel accommodations using only the link provided on this page. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. If you are contacted by an agency other than Connections Housing - the official AWWA Housing Bureau, please email AWWA Conferences.

Visa Request

If an invitation letter is needed to secure your Visa to attend ACE, or if you wish to find information on Embassy, Visa Waiver Program and other details for tourism, please go here VISA REQUEST. Requests will be honored for attendees and presenters with the intent to register.

Hear What Attendees are Saying About ACE

"The networking sessions are a great way to meet colleagues and develop new ones globally."