Continuing Education | ACE


Thank you to all who joined us in Anaheim! See the 5 Steps below to download your Certificates.

View the Mobile App How-To Video

Licensed Water Operators: 

The following states have pre-approved ACE24 for Operator CEUs: California (Water Control Board), California (Dept of Health), Colorado (CCWP#24-10816-001), Florida, Idaho, Illinois (IEPA# 20122), Indiana (PWST24-8797), Massachusetts (MassDEP# DWT-2024-41), Minnesota, Missouri, Montana, Nevada, New York DOH (water ATC# 20-1-133-22891), New York DEC (wastewater), Oregon (OESAC# 6222), South Dakota, Texas (TCEQ), Utah, Wisconsin, and Wyoming.

AWWA is awaiting response from Georgia, Iowa (DNR), Kansas (DHE), Maryland, Michigan (EGLE), and New Mexico.

If you are a licensed water operator in a state not listed above, first check directly with your state agency - they may not require or not have a pre-approval process. Then feel free to email and we will investigate availability in your location. 

Attendees must check with your specific agency to determine if they will accept AWWA Certificates of Completion. Every state is different.

How to Intstall, Login, & Navigate the app

How to earn Certificates of Completion using the app

5 Steps to access your self-service Certificate(s) of Completion:

1. Wait until July 30, then visit
2. Click 'My Account' in right corner to login (reset pw if forgotten)
3. In your account, select 'My Transcripts' from left-hand menu
4. Click 'AWWA Certificates of Completion & Activity Transcripts'
5. Click 'Download' next to each available certificate

If you are having problems with login, please call 800.926.7337 or email for login assistance. Be sure to read the disclaimer below and kindly allow 60 days for processing. 


All approvals are at the discretion of your licensing agency, and every state/province is different. Please note that a Certificate of Completion does not guarantee that your agency will award you credit. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license; and 2. To confirm what you need to submit for credit approval. You must contact your specific licensing agency for details. 

AWWA recommends that you: 

Contact the agency 30 days prior to attending training 
Ask your agency about its relevancy criteria
Ask your agency if the training format is approved (in-person vs online or other)
Find out what credit the agency approves
Find out what you need to do in order to receive credit
Find out whether you must submit an application prior to attending or submit handouts, etc., after training

Learn more about continuing education at
Email us at

  Mobile App Instructions Flyer

View the Mobile App How-To Video

How Many Hours are available?

If you sit in every possible session hour, inclding a paid pre-conference workshop, it's possible to achieve up to 23 hours. Most attendees earn between 1-15 hours - it just depends on you! Be sure to use the mobile app to check in & out of each session you attend, and see the schedule at a glance for maximum hours.

Calculate or Convert Hours

States and Provinces use all sorts of abbreviation and nomenclature to address continuing education for water sector professionals. The unit will vary for each state, each profession, and every agency. Please become familiar with your own unique situation. Here are some of the most common ways to represent "1 Hour":


 1 PDH – Professional Development Hour

0.1 CEU – Continuing Education Unit

1 CEH – Continuing Education Hour

1 CEC – Continuing Education Credit

0.1 TU – Training Unit

1 TCH – Training Contact Hour

1 TC – Training Credit

1 TH – Training Hour