Continuing Education | ACE


View the Mobile App How-To Video to learn how to collect Certificates of Completion at ACE24! (specifically minutes 2:15-3:25)

Then, follow the 5 steps below to download your ACE Certificates.

Attendees should download the 'AWWA Events' Mobile App to sign-in & out of each session.

Licensed Water Operators: AWWA will apply for Operator CEU pre-approval in Alaska, California, Colorado, Florida, Illinois, Missouri, Nevada, Oregon, Utah, and Wyoming. Additional states may be added; watch this page for updates.

Attendees must check with your specific agency to determine if they will accept AWWA Certificates of Completion. Every state is different.

View the Mobile App How-To Video

5 Steps to access your self-service Certificate(s) of Completion:

1. Wait 60 days after the event, then visit
2. Click 'My Account' in right corner to login (reset pw if forgotten)
3. In your account, select 'My Transcripts' from left-hand menu
4. Click 'AWWA Certificates of Completion & Activity Transcripts'
5. Click 'Download' next to each available certificate

If you are having problems with login, please call 800.926.7337 or email for login assistance. Be sure to read the disclaimer below and kindly allow 60 days for processing. 


All approvals are at the discretion of your licensing agency, and every state/province is different. Please note that a Certificate of Completion does not guarantee that your agency will award you credit. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license; and 2. To confirm what you need to submit for credit approval. You must contact your specific licensing agency for details. 

AWWA recommends that you: 

Contact the agency 30 days prior to attending training 
Ask your agency about its relevancy criteria
Ask your agency if the training format is approved (in-person vs online or other)
Find out what credit the agency approves
Find out what you need to do in order to receive credit
Find out whether you must submit an application prior to attending or submit handouts, etc., after training

Learn more about continuing education at
Email us at

  Mobile App Instructions Flyer

View the Mobile App How-To Video

Calculate or Convert Hours

States and Provinces use all sorts of abbreviation and nomenclature to address continuing education for water industry professionals. The unit will vary for each state, each profession, and every agency. Please become familiar with your own unique situation. Here are some of the most common ways to represent "1 Hour":


 1 PDH – Professional Development Hour

0.1 CEU – Continuing Education Unit

1 CEH – Continuing Education Hour

1 CEC – Continuing Education Credit

0.1 TU – Training Unit

1 TCH – Training Contact Hour

1 TC – Training Credit

1 TH – Training Hour