AWWA Provides Certificates of Completion

AWWA utilizes the conference mobile app to scan in and out of sessions. Please read below for information on accessing your Certificates of Completion.

To access your self-service Certificate(s) of Completion: 

    1. Wait 60 days after the event, then visit
    2. Click 'My Account' in upper right corner to login (reset pw if forgotten)
    3. In your account, select 'My Transcripts' from left-hand menu
    4. Click 'AWWA Certificates of Completion & Activity Transcripts'
    5. Click 'Download' next to each program

If you are having problems with login, please call 800.926.7337 or email for assistance. Please read the disclaimer at and allow 60 days for processing. 

Learn more about continuing education at

For in-person attendees & operators: For ACE23, AWWA will apply for pre-approval from many U.S. state and Canadian provincial operator licensing agencies. Be sure to check with your specific agency to determine if ACE will apply to your license. Onsite, use the 'AWWA Events' Mobile App to sign-in and sign-out of each session you attended in-person. You may then access your certificates following the five steps above. 

For ACE Virtual Attendees:  Certificates are not provided for watching a recorded session. While the ACE Virtual program is not developed for Operator CEUs (i.e. attentiveness monitoring, quizzes, and polling did not occur), AWWA will however provide Certificates of Completion for ACE Virtual sessions attended real-time and in-full during live streaming, following the five steps above. Virtual programming approval varies greatly per state, and license. Again, certificates are not provided for watching a recording.