EL41 - Verbal Communication
Course Length: 0.1 CEUs*/1 PDHs/1 Hours
Course Description: Need to improve verbal communication skills? In this course, participants will study oral communication, how to develop effective listening skills that actively seek understanding, how to best communicate ideas to a group, and how to get the most out of business meetings.
- Common Barriers That Hinder Communication
- Body Language
- Presentation Skills
- Telephone Skills
- Business Meetings
- Video Conferences
This online course does not
contain any audio or moderation. Please read each slide carefully.
CEUs *You may be awarded CEUs/PDHs for AWWA education programs by your licensing agency. AWWA grants Continuing Education Units (CEUs) for this course at a rate of 1 CEU for 10 contact hours. It is the individual's responsibility, before registering for any education program, to contact his/her licensing agency: 1. To confirm that the education program is acceptable for continuing education credit towards your particular license; 2. To confirm what you need to submit for credit approval.