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Back to AWWA G420-17 Communication and Customer Relations
AWWA G420-17 Communication and Customer Relations

AWWA G420-17 Communication and Customer Relations

ISBN: 9781625762337
Publisher: AWWA
AWWA catalog no: 47420-2017
Media Type: SOFTBOUND
Number of pages: 18

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This standard covers the essential requirements to effectively manage communication and customer relations.

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The purpose of this standard is to define the minimum requirements for establishing an effective communication and customer relations plan for a water and/or wastewater utility. An effective plan enhances the general public perception of the utility through frequent and focused communication with...

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