As someone who works in water utility management, you need to keep your customers informed and educated. To help you succeed, we’ve created a Public Communications Toolkit and Customer Service Resources. Our goal is to help you keep your customers not only informed, but highly engaged with valuable outreach.
Comprehensive resources for how to communicate with your stakeholders.
An annual event to celebrate the value of tap water.
Frequent and transparent communication is key to keeping our communities safe from lead in pipes and plumbing.
A consumer-facing website that answers common questions about tap water.
Provide your customer service representatives with the opportunity to meet the highest standards.
A resource to help communicate the value of water infrastructure investment to the public.