As water sector leaders, utility managers play a critical role in ensuring the protection of public health and the environment. Balancing multiple priorities and relationships, utility managers address complex challenges, adeptly solve problems, and wear a lot of hats to get the job done.
AWWA resources for utility managers provide the essentials needed to manage and lead today’s modern utilities – including performance management, rates and finance information, communications, and business practices.
Since 2004 AWWA has conducted our annual State of the Water Industry survey to identify and track significant challenges facing the water industry and to provide data and analyses to support water professionals as they develop strategies to address these issues.
M5 Water Utility Management was developed through the collaborative effort of leaders in the utility profession who have successfully met the challenges of managing a water utility. It is designed for both new and experienced managers.
AWWA's 2018 Utility Benchmarking publication allows utility managers to use data and analyses to determine how their utility’s performance compares to the water or wastewater industry. The report includes 54 key performance indicators.
Mar. 5-8, 2019Nashville, TennesseeAWWA and WEF have established this prestigious event to present the latest approaches, practices, techniques and research in all aspects of utility management.