The American Water Works Association recognizes the increasing role of online communication tools such as blogs, social networking websites, chat rooms, etc. as channels for interaction among members, volunteers, staff, the media and other stakeholders. AWWA supports open, transparent, ethical, accurate communications.
AWWA’s credibility is always at stake in these activities, so everyone who represents the association online must act as a responsible steward of its position as the authoritative resource for safe water. In particular, online communication by staff on behalf of AWWA is governed by the Employee Handbook as well as applicable laws and regulations. AWWA also requires that its members, volunteers and sections adopt these guidelines when they represent the association online.
In general, confidential information is any data, whether oral, written or stored in any other medium that is not generally available to the public. Examples of confidential information include, but are not limited to:
For questions about whether something is confidential, consult with a manager or Human Resources professional.
Enforcement and Potential Discipline. Employees who participate in blogging or other online communications remain accountable for the information they share in these activities. Ask your manager, members of the Social Media Committee, or a Human Resources representative if you have any questions relating to this policy. AWWA employees who violate this policy are subject to discipline, up to and including termination of employment. In addition, civil and/or criminal penalties may apply.