Water Loss


The North American Water Loss Conference & Exposition will offer attendees approaches to reduce non-revenue water, regulatory developments, and a platform to share processes, methods and techniques with peers. The conference will also feature an Exhibit Hall with leading technology and companies providing solutions for you and your organization. For COVID-19 resources, current cancellation policy, health and wellness information, please visit our COVID-19 resources page.

Registration now open!


If you require a registration form, please reach out to AWWA Customer Service at service@awwa.org.

The two day conference focuses on topics such as on developing water loss policies, auditing your system, reducing apparent losses, controlling leakage, managing pressures and documenting your progress, both for you and for your regulators.


Who attends NAWL?

Water Utility Managers Water Auditors Water Conservation Specialists
Leak Detection Supervisors Customer Metering Managers Customer Billing Managers
Researchers Engineers and Consultants Product and Service Providers
Water Distribution Managers Utility Board Members Customer Service Managers
Distributors & Manufacturers Public Officials Scientists
Regulatory Agencies Students Municipal/Regional Government Officials

Registration Information

Registration Rates
Early - On or before
Non member 
Early - On or before
Late - After
Non member 
Late - After
Full-Conference Registration (Best Value!) 
Includes sessions, exposition; lunches, receptions and Gala dinner
$425 $525  $525  $625
Student (ID required - Same as Full-Conference) $35 $50  $35  $50
Exhibits Only(non-booth staff) $60 $90  $60  $90
Water/Wastewater Utility Employee Exhibits Only
(Must be an employee with a Water/Wastewater Utility - will be verified)
$0 n/a  $0  n/a

Cancellation PolicyFor attendees canceling due to COVID-19, AWWA will apply 2021 paid registration fees to the following year's conference. A refund of dollars paid will be processed upon request. AWWA shall not be liable for any expenses incurred. Substitution registrations are welcome. To apply for the substitution registration or transfer or refund of fees, submit your cancelation request in writing to service@awwa.org

International attendees: Do you need a letter of invitation from AWWA? Submit the request formRequests will be honored for attendees and presenters with the intent to register.

2021 Technical Program


Certificates of Completion

The North American Water Loss Conference & Exposition (NAWL) was established to address the issue of water and revenue losses occurring in drinking water utility operations, and to provide training in best practice methods for water auditing and cost-efficient water and revenue loss control.


Sponsor & Exhibitor Opportunities

*The 2021 NAWL Exhibit Hall is Sold Out!

AWWA announces our latest event focused solely on water loss and water loss control. The North American Water Loss Conference & Exposition is a biennial event that will address the issue of water and revenue losses occurring in drinking water utility operations, and to provide training in best practice methods for water auditing and cost-efficient water and revenue loss control.

Connect your company to a qualified and high-profile audience entirely interested in water loss solutions. Join us in Austin! 


2021 Exhibit Booth Application - Please note the 2021 Exhibit Hall is sold out. 
2021 Floor Plan & Current Exhibitor List
Exhibitor & Sponsor Prospectus


For all exhibit & sponsor inquiries please contact AWWA Exhibitor Services.

The North American Water Loss Conference & Exposition is the premier event for water loss solutions in North America - be there! 






Austin, Texas

Austin stands ready to welcome the North American Water Loss Conference & Exposition in December! All conference events will take place at The Renaissance Austin unless otherwise noted.

Book your room today for the group rate of $189/night+taxes. This room block will close November 5th or when sold out, whichever comes first.

Hotel Information
The Renaissance Austin
9721 Arboretum Boulevard
Austin, TX 78759


Alert: AWWA is aware of multiple organizations contacting attendees to solicit hotel rooms. For your protection, reserve hotel accommodations using only the link provided by AWWA. Reservations made through any other housing services company cannot be guaranteed by AWWA and could result in hidden charges, unusual restrictions, or incorrect hotel placement. If you are contacted by an agency other than Par Avion - the official AWWA Housing Bureau, please email AWWA Lodging.

Presenter Deadlines and Resources

Congratulations on being selected to present!  All presentations are expected to deliver his/her presentations “live”.  Currently, we do not have an option for you to deliver your presentation virtually.  If you are not able to attend the conference and present, please send an email to educationservices@awwa.org.

Access to the speaker portal


NAWL 2021 Deadline Dates

Presenter Deadlines
Accept or Decline Presentation by Monday, July 19, 2021
Signed Creative Commons Form by Friday, August 27, 2021
Proceedings are due by Friday, December 17, 2021 


NAWL 2021 Resources

PowerPoint Template


If you have any questions or concerns, please email Education Services or call 800.926.7337.


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For questions regarding registration, lodging or general conference questions, please contact the Conferences and Events Group.