Smart Water
smartwater conference


The AWWA│SWAN International Smart Water Symposium has gone virtual!

Join us online to learn about and discuss data-driven solutions to global water challenges. The virtual symposium will highlight smart water innovations from multiple perspectives and help attendees master how to use digital solutions to operate water utilities more efficiently, while increasing their resilience to cyber hazards. The workshop "Understanding and Embracing Machine Learning, Artificial Intelligence and Predictive Analytics" will precede the symposium on November 9th. For information on the workshop, please see the pre-symposium workshop agenda under "Virtual Program".

Registration is Open!

Join us in November 2020 for the AWWA|SWAN International Smart Water Symposium. Virtual attendance will include unique interactive forums for you to engage, network and share ideas with smart water thought leaders from the water and wastewater sectors.

Register Online or fill out the Registration Form today!

Are you a SWAN member and not an AWWA member? Use this link for your registration discount.

*Note - discount applied at checkout. SWAN members need to create an AWWA log-in to access the member pricing.

Registration Rates

   Early Bird
 Member on or   before
 October 23
 Early Bird
 Nonmember on or   before
 October 23
 Member on or   after
 October 24
 Nonmember on or   after
 October 24
 Full Symposium   Registration  $195  $295  $220  $320
 Presenter Registration  $155  $175 $155  $175
Student Registration  $45 $65 $45 $65






**Note: Both AWWA and SWAN members receive the Member rate for the Symposium.
Cancellations must be received in writing to AWWA. Phone cancellations are not accepted. Written cancellations received on or before October 23, 2020 will receive a refund, minus a 25% administrative fee. Beginning October 24, 2020, cancellations will not be refunded; however, substitute registrants are welcome. Substitutes must be received no later than 5:00 p.m. (MT) on November 6, 2020.  After November 6, 2020, no substitutions will be allowed. Email requests for substitutions or cancellations to or fax request to 303.347.0804.
Information Release: By registering for this event, you submit your personal contact data such as name, address, and email address to the sponsors who will use it to communicate with you regarding this event and their services. If you do not wish to receive any emails from our sponsors you may follow the sponsors opt out or unsubscribe instructions following receipt of an email from them. You will not be able to opt out prior to receiving an initial email from our sponsors.

Who attends?

Utility Executives, Directors, and Managers Public Officials and Utility Board Members Computer/Process Control System Professionals
IT Professionals Engineers  Security Specialists
Emergency Response Managers Consultants Product and Service Providers
Researchers Regulators Investors
SCADA System Managers and Operators Students Scientists

Photo and Information Release: 
By registering for this event, you agree to allow AWWA to use your photo in any AWWA-related publication or website. Registrants may receive show-related and promotional emails from sponsors. AWWA uses a third party for this service, and at no time was your email disclosed to sponsors.
Virtual Code of Conduct: 
AWWA is committed to providing a safe, productive, and welcoming environment for all meeting participants and AWWA staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, AWWA staff members, service providers and all others are expected to abide by this Virtual Program's Code of Conduct.
This Policy applies to all AWWA meeting-related events, including those sponsored by organizations other than AWWA but held in conjunction with AWWA events, on public or private platforms.
AWWA has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, AWWA asks that you inform us by contacting so that we can take the appropriate action.
Unacceptable Behavior is defined as:
  • Harassment, intimidation, or discrimination in any form.
  • Verbal abuse of any attendee, speaker, volunteer, exhibitor, AWWA staff member, service provider, or other meeting guest.
  • Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, AWWA staff member, service provider, or other meeting guest.
  • Disruption of presentations during sessions, in the exhibit hall, or at other events organized by AWWA throughout the virtual meeting. All participants must comply with the instructions of the moderator and any AWWA virtual event staff.
  • Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. AWWA reserves the right to remove such messages and potentially ban sources of those solicitations.
  • Participants should not copy or take screen shots of Q&A or any chat room activity that takes place in the virtual space. AWWA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and AWWA reserves the right to prohibit attendance at any future meeting, virtually or in person.

Full Technical Program Available Now!


Pre-Symposium Workshop Agenda

Symposium Agenda

The virtual program will explore innovative, data-driven solutions to global water and wastewater challenges with a focus on utility case studies highlighting successful leadership and smart water strategies. 

Session highlights include:

What is Smart Water and Why It Matters? A Discussion With Leading Utilities

It's All About the Customer: Building a Customer-Centric Workforce

Smart Technologies and Non-Revenue Water

Smart Wastewater: Thinking Beyond Compliance

The Next Smart Water Wave: Trends in Emerging Technologies

Digital Transformation to Improve Resilience and Sustainability

Digital Twins: From a Defined Architecture to Utility Implementation

Rethinking Smart Water: Going Beyond ROI

Presenter deadlines and resources

Congratulations on being selected to present!

Access the Speaker Portal

Presenter Agreement

Presenter Toolkit
PowerPoint Deck - Note: AWWA|SWAN are requiring all presenters using a PowerPoint as part of their presentation to use the PowerPoint deck.


If you have any questions or need assistance, please contact Education Services.

Sponsor & Exhibitor Opportunities

Target Audience

This joint Symposium will attract hundreds of water and wastewater professionals, including:
• Progressive global water utilities
• Industry recognized experts
• Leading technology providers
• Smart water thought leaders

As sponsorship opportunities are limited, we advise you to secure your spot early to gain maximum marketing exposure. This is an excellent opportunity for sponsors to gain visibility and promote products and services to a highly targeted audience.

2020 Virtual Sponsorship Opportunities

2020 Virtual Profile Sample

The premier event for smart water solutions - be there! 


General Questions:
Has the conference been cancelled?
No, the “in-person” conference scheduled in Austin, Texas has been replaced with a virtual conference over the same dates, November 10-11, 2020 (with a pre-conference virtual workshop on November 9, 2020.

When will registration open for the AWWA│SWAN International Smart Water Virtual Symposium?
Registration is open! Click on the "Registration" Tab above to register online or fill out the registration form.

Do I have to register in advance, or can I register the day of? 
We encourage you to register in advance so that we can be sure to have plenty of bandwidth available. However, you can register the day of the event. 

Can I share my meeting login with other members of my team? 
No, everyone who wants to view the AWWA│SWAN International Smart Water Virtual Symposium must register.

Who should I contact with additional questions?
For conference attendees, please contact
For presenters, moderators and CEU credits, please contact 
For sponsors, please contact

Technical Content Questions:
I had planned to attend AWWA/SWAN International Smart Water Symposium to meet my Continuing Education Units (CEUs) and/or Professional Development Hours (PDHs) requirement. What other options do I have?
We will still host the event virtually; registration will open in mid-September. AWWA has many opportunities that provide CEUs, including eLearning, webinars, future events and more. New this year, we will launch the AWWA Virtual Summit on September 23-24, 2020. Participants may be able earn additional CEUs, depending on their state licensing agency. As information becomes available, updates will be provided at Learn more about CEU credits here.

Will sessions be available after the event? For how long?
Sessions will be available to registered attendees for 30-days after the event. But you MUST be registered to view this content on-demand. Attendees will also be able to explore and interact with sponsor profiles for 30-days.

Will the sessions be interactive?
Yes, you will be able to ask presenters questions and interact with other attendees within the session.

Presenter Questions:

I had planned to attend as a presenter. Are there other opportunities for my presentation content to be delivered through AWWA?
Yes, this conference will still be held virtually. All submitted abstracts will automatically be put into the mix for use to pull the virtual conference together by the planning committee. You do not need to re-submit. If you do not wish to have your abstract considered for the virtual event, please contact Education Services at by Monday, August 17th, 2020. We also have several additional options available:

  • Submit your paper to Journal AWWA by emailing Submission guidelines can be found here.
  • Submit your paper to Opflow by emailing Submission guidelines can be found here.
  • Submit your paper for peer review to AWWA Water Science through the online submission form. Submission guidelines can be found here.
  • Submit your abstract for another AWWA conference. Open AWWA calls for abstracts can be found here.

I submitted an abstract that was accepted – can I submit it to another organization?
Yes. Your abstract can be submitted to other organizations.


For questions regarding registration, lodging or general conference questions, please contact the Conferences and Events Group.

Thank You To Our Sponsors!

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Thank you to our Media Partner