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Practical Ideas for Water & Wastewater Operations - an AWWA Virtual Event

OpShow 2022 will be presented virtually Wednesday, October 19 and Thursday October 20, 2022.

On Demand through mid-November. 

The pages of Opflow, AWWA’s award-winning operations publication, come to life as the OpShow! This two-day virtual event will focus on providing practical ideas for water and wastewater system operations, with topics ranging from utility case studies to technology solutions. 


Register Today!

Join us Virtually on October 19 and 20, 2022

For more than 45 years, Opflow has helped operators and managers stay informed about best practices and new procedures in water and wastewater treatment, distribution, and collection.  OpShow 2022 will provide a valuable education opportunity for operators around the world who help water and wastewater utilities protect public health.  

See which states have pre-approved CEUs!

2022 Registration Rates
AWWA Member 
Non member 
Opshow Registration   $155 $195
Student* Rate $45 $65
*will be verified  

Members enjoy registration discounts. Join us!

Cancellation Policy: Please send cancellations in writing, on company letterhead, via fax or email to AWWA. Phone cancellations are not accepted. All cancellations emailed/fax-dated by deadline will receive a refund, minus a 25% administrative fee. Cancellations after October 3, 2022 will not be refunded; however, substitute registrants are welcome until October 14, 2022. Fax requests for substitutions or cancellations to 303.347.0804 or email to AWWA Customer Service.
Information Release: By registering for this event, you submit your personal contact data such as name, address, and email address to the sponsors who will use it to communicate with you regarding this event and their services. If you do not wish to receive any emails from our event sponsors you may follow the sponsors opt out or unsubscribe instructions following receipt of an email from them. You will not be able to opt out prior to receiving an initial email from our event sponsors.



2022 Program released!

Nearly 40 sessions will provide practical ideas for effective water and wastewater system operations, with topics ranging from utility case studies to technology solutions in the following tracks. Review the technical program schedule details, and see which states have pre-approved operator CEUs

2022 Tracks

Distribution and Collection Systems

This two-day track will examine how operators can improve many system components as well as prevent issues that can negatively affect water quality and system reliability.
Water/Wastewater Quality and Treatment

Two half-day tracks will explore best practices for protecting and monitoring source water as well as optimizing all aspects of water/wastewater treatment.
Small System Challenges

This half-day track will help small system operators and managers meet the challenges they face and find the support they need.
Utility Resilience

This half-day track will help operators secure their systems from a wide variety of threats, including devastating cyberattacks.

Schedule at a Glance

All times are Mountain Time Zone. Events take place virtually from the convenience of your own computer! 
Wednesday, October 19, 2022  
8:30 a.m. - 9:15 a.m. OpShow Opening Session
9:30 a.m. - 4:15 p.m. Technical Sessions
12:00 p.m. - 12:30 p.m. Lunch & Learn Session
1:00 - 1:30 p.m. Certification Corner Challenge
Thursday, October 20, 2022  
8:30 a.m. - 9:15 a.m.  Thursday Opening Session
9:30 a.m. - 3:45 p.m. Technical Sessions
12:00 - 12:30 p.m. Lunch & Learn Session
1:00 - 1:30 p.m. Certification Corner Challenge
3:45 - 4:30 p.m. Closing Session - Operators Without Borders

Continuing Education 

Earn Operator CEUs! AWWA is submitting to states for Operator CEUs, and the list of approvals keeps growing. See list below and email AWWA Education Services if you have a question about your state!

*PLEASE NOTE*: operators are required to attend live on the day-of the event and complete all polls and surveys. Certificates of Completion are not provided for watching a recording. You must attend the livestream sessions on October 19 & 20. Attend an entire session, participate and avoid multi-tasking screens during the live event.

State drinking water operator licensing agencies - status of 2022 Opshow CEU application

AK- approved AL - approved AR - approved
AZ- none needed* CA - approved CO - approved
CT - submitted DE - submitted FL - approved 
GA - submitted HI - none needed* IA - submitted
ID - approved IL - approved IN - approved
KS - submitted KY - approved LA - approved
MA - submitted MD - submitted ME - approved
MI - submitted MN - approved MO - approved
MS - approved MT - approved NC - approved
ND - approved NE - submitted NH - approved
NJ - submitted NM - approved NV - approved
NY - approved** OH - submitted OK - submitted
OR - approved PA - submitted RI - submitted
SC - none needed* SD - approved** TN - submitted
TX - submitted UT - approved VA - none needed*
VT - approved WA - approved WI - approved
WV - submitted WY - approved  

Please note that a certificate does not guarantee Operator CEUs, and while AWWA certificates will suffice for most PE licenses, each state is unique. Attendees must become familiar with requirements specific to your situation. 

*None needed = Application by AWWA is not required. These states do not have a pre-approval process and/or they instead require operator to self-submit.
**AWWA has blanket approval.

How to access your Certificate(s) of Completion

  1. Wait 30-60 days after a program, then visit www.awwa.org
  2. Login using your User Name and Password (or reset if forgotten)
  3. In your account, select 'My Transcripts' from left-hand menu
  4. Click 'AWWA Certificates of Completion & Activity Transcripts'
  5. Click 'Download' next to each program for your certificate

If you are having problems with login, please call 800.926.7337 or email Customer Service for assistance. Please read the disclaimer at awwa.org/credits. Please allow us 60 days for certificate processing time.


Sponsor Opportunities

Sponsoring OpShow is a must if your products and services are used to support and solve water and wastewater utility challenges. This is an excellent opportunity to demonstrate what your company can do to serve utility decision makers or influencers. 

AWWA offers a variety of sponsorship packages and opportunities to enhance your company's exposure and visibility throughout the event.  We are happy to customize offerings to make sure your company’s products and services are in front of the people who count!

2022 Sponsor Opportunities

For all general exhibit & sponsor inquiries please contact AWWA Sales  

Speaker Portal

Thank you for presenting at the AWWA OpShow 2022 – we appreciate your participation. 

Access the Speaker Portal  

  • Presenter Agreements are accessible through your Speaker Portal 
  • Download the PowerPoint Template – AWWA requires all presenters to use the provided PowerPoint template if utilizing a presentation deck. 
  • Presenters are requested to have their Bios, learning objectives and knowledge polls submitted no later than 5pm MST Monday August 22nd, 2022 to support certificate processing. Learning objectives and polls are to be submitted via form
  • Your presentation file must be uploaded into the Speaker Portal no later than 5pm MST Wednesday, October 12th, 2022 

For inquiries, please contact AWWA Education Services.  Thank you!


Visit the AWWA Call For Abstracts page to learn about additional programs that are currently accepting submissions.



Important Information

Technology Assistance

OpShow Technology FAQs

Which internet browser will provide me with the best experience?
Listed in order of preference: Google Chrome, Firefox and Microsoft Edge.

Can I turn on my webcam during the event?
No, attendees will not be able to use webcams.

Can I call in and listen to the technical sessions?
No, all technical sessions utilize PC and Smart Phone audio only.

Can I view the Virtual Summit on a mobile device?
Yes, all mobile devices are supported within the platform.

Can I test my system prior to the OpShow?
Yes, test your system now.

The sound of my session and/or sponsor video is not working or very faint, what do I do?
Please make sure you have an up to date modern browser, that your speakers are connected, and the volume is turned on by clicking over to an alternate website (like YouTube).

Verify that your speakers are plugged into the power outlet, turned on and up, and connected to the audio port of the computer. Your speakers or headphones must be plugged into the sound card not into the sound out jack of the CD-ROM drive. If you still cannot hear any audio, check your system volume settings and the volume on the media player. If your system is properly set-up, then try adjusting the system volume settings:

  • Click Start, Settings, and then Control Panel.
  • Double-click on the Multimedia Icon.
  • On the audio tab, turn up the volume.

If it is grayed out, this is indication that the system is not configured for sound. 

The video I am watching stops, or it continually stops and buffers, what do I do?
Network congestion can occur at any time due to the following problems:

  • If you are connecting to the Internet through a slow connection, or over a congested wi-fi or cellular (mobile) network.
  • You are trying to access an event during peak Internet traffic hours.
  • If you are connecting to the Internet from a mobile device.
  • There is heavy traffic on your company network.

To alleviate network congestion, you may want to consider the following:

  • Upgrading to a faster connection
  • Minimize the amount of applications you are running while accessing the event
  • Try accessing the event during an off-peak Internet traffic period.
  • To alleviate these problems, consider reducing the amount of applications you have running. If you are accessing an on-demand event, try accessing the presentation later when network congestion may have lessened.

The sound is working, but the video freezes, what do I do?
This is usually because of network congestion. Network congestion manifests itself in different ways:

  • The sound works continuously, but the video freezes.
  • The program continually stops and rebuffers.
  • The player automatically stops, requiring you to click play again to resume.

Please refer to FAQ "The media player automatically stops or it continually stops and rebuffers" for reference on network congestion.

Pressing the “access session and/or sponsor” button doesn’t do anything, what do I do?
If you have a pop-up blocking software installed and it is active, it may be blocking the presentation console from opening. You many need to temporarily disable the pop-up blocking software in order to participate in the event.

When accessing the session and/or sponsor page, I cannot view the slides or the slides are not changing, what do I do?
Try refreshing the presentation by either hitting F5 on your keyboard or closing out and relaunching the presentation.

If you have joined a event, which has already started, please wait a few moments. The slides are either synchronized with the event and will flip with the next timed marker in the presentation or are user-controlled and can be flipped using controls located below the slides.

Code of Conduct

Virtual Summit Code of Conduct

AWWA is committed to providing a safe, productive, and welcoming environment for all meeting participants and AWWA staff. All participants, including, but not limited to, attendees, speakers, volunteers, exhibitors, AWWA staff members, service providers and all others are expected to abide by this Virtual Program's Code of Conduct.

This Policy applies to all AWWA meeting-related events, including those sponsored by organizations other than AWWA but held in conjunction with AWWA events, on public or private platforms.

AWWA has zero-tolerance for any form of discrimination or harassment, including but not limited to sexual harassment by participants or our staff at our meetings. If you experience harassment or hear of any incidents of unacceptable behavior, AWWA asks that you inform us by contacting educationservices@awwa.org so that we can take the appropriate action.

Unacceptable Behavior is defined as:

  • Harassment, intimidation, or discrimination in any form.
  • Verbal abuse of any attendee, speaker, volunteer, exhibitor, AWWA staff member, service provider, or other meeting guest.
  • Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, AWWA staff member, service provider, or other meeting guest.
  • Disruption of presentations during sessions, in the exhibit hall, or at other events organized by AWWA throughout the virtual meeting. All participants must comply with the instructions of the moderator and any AWWA virtual event staff.
  • Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. AWWA reserves the right to remove such messages and potentially ban sources of those solicitations.
  • Participants should not copy or take screen shots of Q&A or any chat room activity that takes place in the virtual space. AWWA reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior, and AWWA reserves the right to prohibit attendance at any future meeting, virtually or in person.


For questions regarding registration, lodging or general conference questions, please contact the Conferences and Events Group.