Join us online this October 2020! Delivered in the GoToTraining online platform, AWWA's Effective Utility Management seminar is vitally important for all utility managers who want to get started on the path to developing an effectively managed and sustainable utility. Based on the well-established Effective Utility Management (EUM) framework, the seminar shows participants how to use the Ten Attributes of an Effectively Managed Utility" and the "Five Keys to Management Success" to identify both areas of strength and opportunities for improvement AND how to get started in making meaningful changes in everyday operations. A special feature in this first-ever virtual version of the seminar will address two key issues: the impact of a pandemic on both operations and personal and professional development AND the role of utility leadership in addressing social justice and equality issues in the communities you serve. Learn More.