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Increasing Consumer Benefits & Engagement in AMI-Based Conservation Programs

Wednesday, February 16, 2022 @ 11:00 AM - 12:15 PM
Times listed for Mountain time zone. Webinar fee per person: $75 Member/$120 Nonmember. This webinar is included in our full year subscription package.

Come learn about the latest research and findings on advanced metering infrastructure (AMI) customer portals and best practices to help you get the most customer engagement out of your AMI portal. Find out what other utilities are doing and what the best practices are for developing an engaging AMI platform for customers.

Through a recent research project funded by AWWA’s Technical and Educational Council, the Water Conservation Division Planning, Evaluation and Research Committee hired The Behaviouralist to research advanced metering infrastructure (AMI) portal customer engagement. The webinar will be a review of the results of an AWWA membership survey on AMI implementation and key case studies from our research. It will also include a high-level overview of the best practices guidebook on AMI portal development. The webinar will review potential household water savings from developing an engaging customer portal.

Learn More.