Talking About the Unknown: How to Communicate on Emerging Issues and Contaminants Without Regulations Webinar
Wednesday, May 19, 2021 @ 11:00 AM - 12:30 PM
This webinar is included in our full year subscription package.
A lot of utilities are faced with the challenge of how to talk to their customers about unknown situations and contaminants. Specific recent examples of communication challenges include cyanotoxins and PFAS, among others. This webinar provides examples of what some utilities have done to communicate successfully on these topics. Additionally, this webinar offers other resources to help guide utilities through communication strategies regardless of the contaminant or event occurring. Operations, lab personnel, managers, general utility staff, and regulators along with communication staff will benefit from attending.