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Adding Utility Benchmarking to Your Continuous Performance Improvement Toolbox

Wednesday, October 7, 2020 @ 11:00 AM - 12:30 PM
This benchmarking webinar will educate utilities on the benefits of utility benchmarking and provide examples of how the AWWA Utility Benchmarking Survey (UBS) data can be used to improve utility performance, transparency, and resilience.

Along their continuous performance improvement journey, utilities will often face many challenges that will affect their performance. Because this webinar is taking place during coronavirus pandemic, utility presenters will address how their utilities use the AWWA Utility Benchmarking Survey data to improve utility resilience and thereby reduce adverse impacts of large-scale phenomena events on the water sector. Learn More.