AWWA Articles

Transformative Issues Symposium on Communications cancelled to protect public health

To protect public health during the ongoing pandemic, the American Water Works Association (AWWA) and the Water Environment Federation (WEF) today announced the cancellation of the Transformative Issues Symposium on Communications. The event was previously scheduled for August 17-19 in Cincinnati, Ohio. 

Effective communication between water and wastewater utilities and their customers, employees and many public audiences has never been more important than during today’s ongoing public health crisis. In making the announcement, both AWWA and WEF committed to continue sharing cutting-edge communications practices in new and innovative ways. 

“Now more than ever, water organizations must transform into communications organizations,” said AWWA CEO David LaFrance. “While we cannot move forward with the Transformative Issues Symposium on Communications in 2020, we will continue to elevate best practices and new approaches to help water professionals communicate in today’s new media landscape.” 

“We have emphasized the critical importance of communications and outreach during the coronavirus pandemic and spotlighted excellent work being done by the water sector,” said WEF Executive Director Walt Marlowe. “We regret that we will not be able to hold the symposium this August but plan to continue holding activities to share the best examples in communications.” 

Both LaFrance and Marlowe expressed gratitude to the AWWA-WEF planning committee that was in the process of developing the event program.

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About AWWA
Established in 1881, the American Water Works Association is the largest nonprofit, scientific and educational association dedicated to managing and treating water, the world’s most important resource. With approximately 51,000 members, AWWA provides solutions to improve public health, protect the environment, strengthen the economy and enhance our quality of life.

About WEF
The Water Environment Federation (WEF) is a not-for-profit technical and educational organization of 35,000 individual members and 75 affiliated Member Associations representing water quality professionals around the world. Since 1928, WEF and its members have protected public health and the environment. As a global water sector leader, our mission is to connect water professionals; enrich the expertise of water professionals; increase the awareness of the impact and value of water; and provide a platform for water sector innovation. To learn more, visit