AWWA is offering a complimentary webinar tomorrow - Friday, May 1 - from 11 a.m. until 12 p.m. MT, entitled 'Facing the New Normal for Credit and Collections During COVID-19.' While the webinar is free, registration is required . As COVID-19 spread globally, many utilities responded to the difficult economic times by suspending water shutoffs. Now, extended stay-at-home orders are impacting the financial situations of residential and commercial properties. This webinar will help utilities discover new ways to transition out of moratoriums while maintaining compassion and economic viability. As a result of this webinar, attendees will be able to: • Create a plan for transitioning out of the pandemic moratorium and back to a future state collections policy; • Analyze the potential financial impacts to the utility credit and collections cycle based on current economic and unemployment forecasts; and • Evaluate alternative strategies to communication and credit and collections that may be of value when determining a transition plan for credit and collections post-pandemic. Questions can be directed to Stephanie Passarelli , AWWA's engineer - benchmarking.