| AWWA offering new resources for aspiring and existing operators
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AWWA offering new resources for aspiring and existing operators

The American Water Works Association (AWWA) is partnering with water industry veteran Steve Hernandez to create resources that support the challenges and struggles of prospective operators. Newly-available resources focus on motivation, inspiration and professional development, such as studying for an exam, setting career goals and being an efficient team member.

“AWWA is committed to helping operators succeed in their careers by providing helpful resources they can use to study for exams and advance in their organizations,” said Tony Petrites, AWWA’s product manager. “These free resources are an extension of that commitment.”

AWWA’s Water Systems Operator (WSO) brand, established in 1984, leads the industry in operator certification and training materials.

“Operators need to know they are supported in the challenges they face in becoming a better, more valuable operator,” Hernandez said. “Our goal with these resources is to support operators on their journey encourage them and keep them focused on obtaining their goals while providing value to their communities and organization.”

Hernandez has been in the water industry for nearly 20 years, including 11 years as a water division manager in California. He is secretary of the education committee for the AWWA’s California-Nevada Section and a director of the Monterey Bay Water Works Association. Hernandez founded WaterWisePro Training nearly three years ago and has successfully helped thousands of operators pass certification exams.

The six downloadable free resources currently available are:
Have a Goal: Setting and Achieving Short and Long-Term Goals
Back to School: Choosing the Best Education Path for You
Study Tactics: How to Get Motivated and Where to Spend Your Time
Win the Day: Make the Most of Your Workday
Team Player: How to Work Well with Others
Career Booster: Steps to Advance Your Career

AWWA will regularly add new resources to continue to support operators in their professional development journey.


Established in 1881, the American Water Works Association is the largest nonprofit, scientific and educational association dedicated to managing and treating water, the world’s most important resource. With approximately 51,000 members, AWWA provides solutions to improve public health, protect the environment, strengthen the economy and enhance our quality of life.