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AWWA Comment Period on ANSI/AWWA G480-19, Water Conservation & Efficiency Program Operation & Management

AWWA Comment Period on ANSI/AWWA G480-19, Water Conservation and Efficiency Program Operation and Management

AWWA solicits public comments on all proposed new AWWA Standards, and on all proposed revisions, reaffirmations, or withdrawals of existing AWWA Standards. The referenced standards project is being considered for approval and the publication of this notice begins the 45-day public comment period for AWWA and ANSI. An electronic public review copy of the proposed standard can be obtained for review during the comment period by emailing Comments must be submitted in writing to the AWWA contact listed below no later than the last day of the comment period specified herein. Such comments shall be specific to the section(s) of the standard under review and include sufficient detail so as to enable the reader to understand the commenter's position, concerns and suggested alternative language, if appropriate.


AWWA Comment Period closes on August 26, 2019.


Send comments to:

Stephanie Passarelli

303.347.6245 phone


The review copy will be edited for publication and may also be revised as appropriate based on any comments received during the public comment period. Therefore, this copy is not suitable for continued utilization and is intended only for comment purposes.

Final publication of the standard may take several months. When it is available, a notice will be published in the official notice section of Journal - American Water Works Association. The standard becomes an effective AWWA standard on the first day of the month following such publication in Journal - American Water Works Association.


This standard describes the critical elements of an effective water conservation and efficiency program. It encompasses activities undertaken by a utility within its own operations to improve water use on the supply side upstream of customer meters through distribution system management and on the downstream demand side of customer meters through customer billing and education practices. A program meeting this standard has the potential to impact all water users.


Major revisions made to the standard in this edition include the following:

  1. The title and multiple sections of the standard were updated to correct terminology to include water conservation “and efficiency”.
  2. Section 4.4 added new requirement for water shortage or drought plan.
  3. Section 4.3 Internal Utility Actions and Requirements was updated to reflect requirements related to metering, rate structures, and billing.
  4. A new section 3.4.4 was added related to landscape transformations.
  5. Section 4.3.5 Water Loss Control Program was updated to reflect current utility requirements related to water audit, validation and public availability.
  6. A new section 4.4.2 was added to reflect integration of water efficiency into land use planning.
  7. Sec 4.5 was updated to clarify wholesale agency requirements should be appropriate and consistent with governing authorities.
  8. Sec 5.1 Documentation was updated to ensure correspondence with new requirement sections added, in particular Drought or water shortage plan, Public information and education program, Billing practices, Landscape efficiency program, Water Loss control program, and Land Use planning.