Water utilities should be prepared for media and customer inquiries stemming from an anticipated report in The Guardian this week. The analysis is expected to criticize the U.S. regulatory system and report that access to clean drinking water is unequal, based on race, income and geography. Using data from the U.S. Environmental Protection Agency’s Enforcement and Compliance History Online (ECHO), the analysis is expected to report that rural counties have nearly a third more violations than urban counties and that 25 million Americans are served by water systems with more than 15 violations over five years. Water utilities should be prepared to: Affirm their commitment to assuring high quality service to all households in their service areas. Explain any SDWA violations in recent years, how the violations were addressed, and how customers were notified. Describe steps taken to respond to affordability challenges facing households in their service areas. AWWA has several resources available to help utilities address environmental justice issues and other issues raised in the anticipated report, including: A Water Utility Manager’s Guide to Community Stewardship , which looks at ways water utilities can effectively engage underserved communities and apply a social equity lens to water and wastewater service delivery. AWWA Affordability Resource page AWWA Small Systems Resource page Trending in an Instant risk communication guide Questions can be directed to Greg Kail , director of communications.